Advance Your Career by Using Online ICF-ACC Dumps

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1. Nearing the end of a session, your client is still not quite sure what to do about a specific situation. You have the feeling that a similar experience that you have had in the past might be useful for the client.

The best response is:

Tell the client that you have had a similar experience and you know exactly what they should do.

Ask the client if you can tell them a story, and then ask them to share what is relevant in the story.

Share your story and list the possible options your client can try.

Share with the client that you have had a similar experience and enquire if the client would like to hear and see if anything in there may or may not be useful.

2. Which is typically specified as a responsibility of the coach in a coaching agreement?

A. Describing the services the coach will provide to the client

B. Determining what information is considered confidential

C. Clarifying the conditions under which the coaching goals should change

D. Specifying how long the coaching relationship will last

3. Which best reflects the meaning of the term "conflict of interest" as it relates to the ICF Code of Ethics?

A. The client has so many interests that it becomes a challenge to identify dear coaching goals

B. The coach and the client cannot agree on what will serve as the client's best interest during the coi

C. The coach serves one of their own interests that works against one of the client's interests

D. The interests expressed by the client have the potential to work against the coach's plan for the session

4. Which situation most clearly represents a potential conflict of interest for a coach?

A. Offering a business card to a former classmate who may benefit from coaching

B. Recommending a psychological assessment that will result in financial gain for a former colleague

C. Advising a client to purchase a training program for which the coach will receive financial compensation

D. Suggesting that a client take a learning course developed by a respected psychologist

5. A coach believes that a client is trying to work on too many goals in too short a period of time.

Which approach reflects the best way to address this?

A. Invite the client to consider how realistic it is to achieve so many goals that quickly

B. Suggest that the client work to work on the hardest goal until they have more time

C. Help the client develop a plan to accomplish the goals within the timeframe

D. Ask the client if they would consider focusing on the hardest goal during coaching

6. a client who recently moved to a new country told their coach they are struggling to make friends. which action by the coach would most likely evoke awareness?

A. Ask what the client believes is at the root of this struggle

B. Acknowledge that making mends is difficult and can take time

C. Suggest concrete steps the client could take to make friends

D. Say the challenges are likely caused by cultural difference

7. Your session has a few minutes left, and the client has discovered some great new insights and has a good plan of action in place.

To close the session in a partnering way, the worst response is:

Inform the client that the time is almost up and close the session with some insights gained.

Inform the client that the time is almost up and share what stood out for you as a coach during the session.

Inform the client that the time is almost up and ask how they would like to close.

Inform the client that the time is up, but in the last 2 minutes you can summarize the session for the client.

8. The client asks you to call them every day to make sure they do their homework.

The worst response is:

Reject that demand―you are not the client’s nanny.

Call them―you are a service provider after all.

Tell the client that this will cost extra.

Help the client think about ways he/she could remind him/herself.

9. Which question most likely helps a client generate insight during a coaching session?

A. Are there risks with this plan that you are not considering?

B. How would your life change if you made that choice?

C. Do you want to stay with organization after investing so much?

D. Hove you considered checking with your boss before you act on this

10. What is the first step a coach should take after discovering another coach has misrepresented their level of training to a client?

A. Discuss the issue with a supervising coach

B. Communicate with the coach about their possible ethical violation

C. Speak with the coach's client about the misinformation

D. Report the misconduct to ICF

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11. Which is the best practice for a coach to share a client's case with the coaching supervisor?

A. Tell the client that the information needs to be shared with the supervisory coach so the coach can learn from the feedback

B. Add a statement to the client's contract describing how information will be shared with the supervising coach

C. Correspond with the supervising coach verbally so there is no need to share the client's information in writing

12. Which adjectives best reflect the competency Embodies a Coaching Mindset?

A. Focused, task-oriented and professional

B. Decisive, agreeable and observant

C. Careful, prepared and purposeful

D. Open curious. and flexible

13. Which is true of the norms, values, and beliefs associated with ethical conduct in coaching?

A. They are often unspoken.

B. They are consistent across organizations.

C. They are a higher standard than laws.

D. They are frequently hard to learn.

14. A client tells their coach that they are struggling to sleep and are having nightmares about a past event they experienced.

Which is the best action for the coach to take?

A. Continue coaching the client but recommend they see a mental health professional about these symptoms

B. Stop coaching until the client stops experiencing sleeping issues and nightmares from the past event

C. Modify the coaching agreement to address the client's struggles with the problems resulting from this past event

D. Contact a health provider for the client so the coach and health provider can collaborate on the client's case.

15. A potential client seeks expert advice and information about new markets on which they should focus their business.

Which would most likely fit best for this client?

A. Consulting

B. Coaching

C. Coaching

D. Mentoring

16. Your client has identified a concrete action that they want to implement.

To help them understand better what some possible results or learnings could come from this proposed action, the best response is:

Give the client an exercise to write down a list of good possible outcomes.

Remind your client that if this action succeeds, life will be much better.

Ask questions around possible consequences or results of the implementation of this action.

Ask your client to share some thoughts, remind them to think optimistically, and not focus on potential problems.

17. Which coach behavior would be most likely to foster a trusting and safe environment?

A. Asking questions that respect the client's identity, experiences, and beliefs

B. Exploring beyond the current moment by inviting further discussion

C. Regulating emotions to maintain focus on the client throughout the session

D. Establishing an agreement with the client about the coaching boundaries

18. Which reflects a challenge best addressed through coaching rather than psychotherapy?

A. Eliminating obsessive thoughts

B. Committing to eating healthier foods

C. Reducing feelings of sadness

D. Managing an intense fear of flying

19. During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague.

The worst response is:

Tell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.

Ask them how they would feel if they were the colleague being treated in this way.

Ask the client how this new insight could impact his/her behavior towards the colleague.

Suggest that this insight could be very useful in changing the client’s behavior toward the colleague.

20. Which is considered a conflict of interest for a coach?

A. Providing coaching services to employees at a company the coach owns

B. Providing coaching to part of an organization rather than coaching across the entire organization

C. Encouraging the interests of a department over the interests of the entire company

D. Putting a client's interests ahead of the coach's own business interests

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21. Which reflects an ethical violation that would fall under a coach's responsibilities related to practice and performance?

A. Providing coaching to some clients and consultation to others

B. freaking confidentiality when a client is threatening to harm themselves

C. Meeting with a sponsor to discuss their role in the coaching process

D. Failing to alert involved parties when there is a conflict of interest

22. Your client has shared that he/she is experiencing a similar problem in different areas of his/her life, in the workplace and in their personal life. As you are discussing this with your client, you begin to think that there might be a pattern emerging.

The best response is:

Notice the pattern and ask the client if exploring what the connecting factors might be could be a useful next step.

Notice the pattern and suggest that the client change something in order to break the pattern.

Notice the pattern and let your client know that they are deliberately sabotaging themselves by not changing this pattern.

Notice the pattern and offer your client your wisdom in overcoming their difficulty.

23. Your client shares that finally, after many months, they are making progress in an area that has been difficult for them.

The worst response is:

Slam the desk, shouting "YES YES YES" and fist pump the air in celebration of your client and your good work.

Ask the client why they did not make this progress sooner, as they had a good plan in place, and should’ve resolved the issue already.

Remind the client that this change has come only because of the coaching and the help that the coach has been giving.

Listen to the client share, and after a few wows, reflect back to the client some of the path they have walked over the past few months, sharing what you respect and admire in the client.

24. Your client shares that finally, after many months, they are making progress in an area that has been difficult for them.

The best response is:

Slam the desk, shouting "YES YES YES" and fist pump the air in celebration of your client and your good work.

Ask the client why they did not make this progress sooner, as they had a good plan in place, and should’ve resolved the issue already.

Remind the client that this change has come only because of the coaching and the help that the coach has been giving.

Listen to the client share, and after a few wows, reflect back to the client some of the path they have walked over the past few months, sharing what you respect and admire in the client.

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Advance Your Career by Using Online ICF-ACC Dumps

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