Test Online CITM Dumps Questions to Be Certified

To help prepare for the CITM exam, you may want to consider using CITM exam dumps questions. These questions are designed to test your knowledge and understanding of the topics covered on the exam. The more you practice answering CITM dumps questions, the more comfortable you will become with the exam format and the types of questions you can expect to see. CITM dumps can help reduce anxiety on exam day and improve your chances of success. Go and test free CITM exam dumps questions here.

Page 1 of 2

1. Little to no budget is available for hiring new staff for the IT service desk.

What is the ideal method of sourcing knowing that little time is available?

Word of mouth

Internal IT staff based on a SWOT analysis

Internet job board

Recruitment agency

 Loading...

2. Vendor management meetings take place several times per year.

What is the main objective for these meetings?

Explore improvement programs

Identify possible price increases

Verify if the vendor continues to meet the requirements of the contract, supporting the business processes

Discuss improvement programs

 Loading...

3. In testing the business continuity plan, senior business managers wish to compare data which is in both the main and alternative site, before participating in a full interruption test.

Which type of test do they want to take place?

Parallel test

Simulation test

Structured walk-through test

Checklist test

 Loading...

4. Whilst creating the budget for the project, stakeholders demand that the project manager submits a budget proposal as accurate as possible, supported by a Work/Product Breakdown Structure (WBS/PBS).

What is the preferred budget estimation?

Bottom-up estimate

Rough Order of Magnitude (ROM)

Analogous estimate

Budget estimate

 Loading...

5. In business continuity planning, the maximum age of the data to restore in the event of a disaster is considered which of the following?

Maximum Time Allowed (MTA)

Recovery Time Objective (RTO)

Maximum Allowable Outage (MAO)

Recovery Point Objective (RPO)

 Loading...

6. In vendor selection, what is the most important reason for a reference check?

To independently verify and validate a vendor’s claim

To verify products by other customers

To obtain financial information for vendor negotiation

To identify customers not mentioned on the reference list

 Loading...

7. As part of feedback collection techniques, it is suggested to include anonymous feedback.

What would be the most likely reason for this?

Avoidance of non-compliance to regulations

Promotion of honest feedback while avoiding fear for backfiring on the participant

Easier processing of data collected

Reduced time spent for feedback participant

 Loading...

8. Before the marketing department will decide on a new advertising campaign, it wants to be able to gain more insights into the customer, being able to predict the products customers will purchase in the near future.

What is a ‘must-have’ criterion in terms of the technology the marketing department is interested in?

Records Management System (RMS)

Advanced analytics

Ad hoc analysis

Business Intelligence (BI)

 Loading...

9. The team responsible for network security has proposed a firewall as the preferred control for the network perimeter.

How is this type of control categorized?

Technical preventive control

Physical detective control

Administrative deterrent control

Physical corrective control

 Loading...

10. The new system (application) is ready for adoption (implementation). The customer is concerned that an instant change-over from the current system to the new system will create a large impact on the user base. You are requested to propose an approach for adoption.

Which of the items listed below is recommended?

Big bang

Parallel

Coordinated

Phased

 Loading...

Page 2 of 2

11. As part of the business continuity plan preparations, management wants a site arrangement to facilitate a desk for the workers.

Which site do you recommend?

Hot site

Cold site

Warm site

Mobile site

 Loading...

12. The IT department is requested to select and implement technology and support which will deliver knowledge capable of supporting cross-functional business units.

What do you require?

Information management

Data management

Both

 Loading...

13. During several project meetings, it is discovered that certain team members are not fully aware of, and/or do not understand, the activities for which they are responsible.

Which process is most likely to be blamed for this?

Risk management

Cost management

Communication management

Scope management

 Loading...

14. In project management, what is the objective of a 'lessons learned' report?

To inform the project owner with the overall achievement of the project’s objectives

To establish accountability for the mistakes being made in the project

To identify all risks that occurred during the project

Bringing forward positive and negative elements with the intent to benefit future projects

 Loading...

15. The new social media platform is multi-media supported and will generate a large volume of raw data. The marketing department has a need for advanced analysis of this data.

Which data management technology applies best?

Master Data Management (MDM)

Digital Asset Management (DAM)

Online Analytical Processing (OLAP)

Big Data Analysis

 Loading...

16. Senior management requests a service requirement analysis to justify the need for a vendor. During the analysis, it is concluded that the internal IT provider has insufficient manpower and lacks the skills to deliver the work required.

Which gaps are identified?

Financial and organizational

Technical and organizational

Financial and technical

 Loading...

 Loading...