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1. A help desk technician is setting up speech recognition on a Windows system.

Which of the following settings should the technician use?

2. A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM.

Which of the following actions would the technician most likely take?

3. A technician uses AI to draft a proposal about the benefits of new software. When reading the draft, the technician notices that the draft contains factually incorrect information.

Which of the following best describes this scenario?

4. Which of the following methods would make data unrecoverable but allow the drive to be repurposed?

5. Which of the following is used to apply corporate restrictions on an Apple device?

6. Which of the following types of social engineering attacks sends an unsolicited text message to a user's mobile device?

7. Every time a user loads a specific spreadsheet, their computer is temporarily unresponsive. The user also notices that the title bar indicates the applications are not responding.

Which of the following would a technician most likely inspect?

8. Which of the following is the best way to distribute custom images to 800 devices that include four device vendor classes with two types of user groups?

9. Which of the following methods involves requesting a user's approval via a push notification to verify the user's identity?

10. After a recent mobile OS upgrade to a smartphone, a user attempts to access their corporate email, but the application does not open. A technician restarts the smartphone, but the issue persists.

Which of the following is the most likely way to resolve the issue?

11. Which of the following is a Linux command that is used for administrative purposes?

12. A technician needs to configure laptops so that only administrators can enable virtualization technology if needed.

Which of the following should the technician configure?

13. A user receives a new personal computer but is unable to run an application. An error displays saying that .NET Framework 3.5 is required and not found.

Which of the following actions is the best way to resolve this issue?

14. An application's performance is degrading over time. The application is slowing, but it never gives an error and does not crash.

Which of the following tools should a technician use to start troubleshooting?

15. Which of the following describes an attack in which an attacker sets up a rogue AP that tricks users into connecting to the rogue AP instead of the legitimate network?

16. Which of the following filesystem types does the Linux OS use?

17. A company would like to deploy baseline images to new computers as they are started up on the network.

Which of the following boot processes should the company use for this task?

18. Which of the following describes a vulnerability that has been exploited before a patch or remediation is available?

19. 1.SIMULATION

You are configuring a home network for a customer. The customer has requested the ability to access a Windows PC remotely, and needs all chat and optional functions to work in their game console.



INSTRUCTIONS

Use the drop-down menus to complete the network configuration for the customer. Each option may only be used once, and not all options will be used.

Then, click the + sign to place each device in its appropriate location.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All

button.

Wireless AP LAN





Firewall Screened Subnet

20. A technician thinks that an application a user downloaded from the internet may not be the legitimate one, even though the name is the same. The technician needs to confirm whether the application is legitimate.

Which of the following should the technician do?

21. A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points in the process. The technician needs to determine the root cause of this issue.

Which of the following tools should the technician use?

22. A technician notices that the weekly backup is taking too long to complete. The daily backups are incremental.

Which of the following would most likely resolve the issue?