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1. As a Sales Manager for Best Run Bikes, you now require all of the Sales Representatives to schedule a meeting with the customer while qualifying an Opportunity when the deal size is more than 50,000 USD.

How will you achieve this using Playbook? Note: There are 2 correct answers to this question.

Configure a rule for Expected Value

Configure a rule for Negotiated Value

Configure an Activity of type Appoint me

Configure a mandatory Activity of type

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2. As an Administrator of the SAP Sales Cloud Version 2 system, which of the following configurations can be done for Leads? Note: There are 2 correct answers to this question.

Create and manage Forecast Categories

Maintain Probability

Create and manage custom Statuses

Maintain Routing Rules

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3. Which Machine Learning insight shows sentiment detection of surveys and emails?

Machine Translation

NLP Classification

Business Text Intelligence

Profanity Check

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4. As a Sales Manager, you want to create a Playbook for Opportunities.

Which of the following activity types can you create? Note: There are 3 correct answers to this question.

Survey

Appointment

Call List

Email

Update Field

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5. When browsing configuration settings, where would an Administrator enable Revenue Splitting?

Pipeline Management and Forecasting

Forecast Tracker

Opportunities

Sales Quotes

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6. As a Sales Representative, you want to share Workspaces using MS Teams.

Which objects can you share with Workspaces? Note: There are 2 correct answers to this question.

Sales Quotes

Appointments

Tasks

Leads

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7. As an Administrator, you have configured mashups for your end users to leverage on the mobile application.

What mashup settings can be toggled on by the end user in order to use them on their mobile device? Note: There are 2 correct answers to this question.

Guided Selling mashup

Activity mashup

Quote mashup

Lead mashup

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8. Best Run Bikes has recently acquired Cyclo Clothing, and wants all of the Sales Representatives to fill a Lead Qualification Survey for all the Leads created for Cyclo Clothing.

After you create the Playbook with Lead Qualification Survey, what is your next step?

Create a rule with Account as Best Run Bikes.

Create a rule for Lead Source as Cyclo Clothing.

Create a rule with Account as Cyclo Clothing.

Create a rule with Lead Qualification as Cyclo Clothing.

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9. As an administrator, you are asked to change user interface texts for some standard applications.

Which tool would you use to configure the texts?

SAP Build App

Language Adaptation

Branding

UI Adaptation

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10. Best Run Bikes wants to maintain a reason for all the Sales Quotes that are either won or lost.

As a Administrator, which configuration can you use to achieve this?

Configure a new Sales Cycle.

Configure a Reason for Status.

Configure a Source for the Opportunity.

Configure a custom Status for the Opportunity.

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11. As an Administrator, you need to create a new server connection in order to configure and use Relationship Intelligence with Office 365 mail server.

What parameters must be registered in the Microsoft Azure Portal? Note: There are 3 correct answers to this question.

Certificate Token

Server Tenant ID

Certificate File

Certificate Key

Server Communication Arrangement

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12. How are mobile application synchronization issues resolved?

Administrator generates synchronization log

Business user generates device log

Administrator generates device log

Business user generates synchronization log

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13. What information is displayed under the Insight section of Lead Overview? Note: There are 3 correct answers to this question.

Calculated Key Factors

Dynamic Key Factors

Lead Conversion Trend

Static Key Factors

Score Trend

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14. When performing mobile administration, what setting should an Administrator configure in order to change the arrangement of fields that should appear in every contact card on the Contacts page?

Contact list

Account list

Contact header

Account header

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15. A User is no longer able to access SAP Sales Cloud Version 2 due to too many failed log-in attempts.

As an Administrator, how can you fix the issue?

Unlock the respective User and reset the password

Assign a new security policy and unlock the User

Reset the password for the affected User

Unlock the employee and the respective password

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16. What is a benefit of assigning Playbooks to Leads based on an existing list of Account IDs?

Any newly created Lead associated with the listed Account will automatically be converted into Opportunities.

Any newly created Accounts will automatically have Leads created based on the Playbook.

Any newly created Lead associated with the listed Account will automatically be created with the same Source as the last Lead created.

Any newly created Lead associated with the listed Account will automatically receive suggestions from the Playbook.

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17. What are Playbooks for Leads and Opportunities?

An autoflow tailored to Sales Managers and Sales Representatives

A pre-defined, not customizable, set of actions supporting Sales Representatives

A customizable set of activity and action proposals tailored to each sales phase in a sales cycle

A new Low Code tool available in SAP Sales Cloud Version 2

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18. Best Run Bikes want to tag Leads using a dedicated filterable and searchable field called "Early Adopters", and automatically notify the Sales Manager about it.

As an Administrator, what features can you use for addressing this requirement? Note: There are 3 correct answers to this question.

Validation Rule

Field Attributes

Determination Rule

Auto flow Rule

Extension Field

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19. When configuring Appointments, which categories are provided as system defaults and cannot be deleted? Note: There are 2 correct answers to this question.

Meeting

Outbound Phone Call

Task

Inbound Phone Call

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20. As a Sales Manager, you want to create a Call List for your sales team.

Which of the following entities can you add as participant? Note: There are 3 correct answers to this question.

Leads

Opportunities

Contacts

Accounts

Target Groups

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21. As a Sales Manager, you want to create a Playbook for Leads and Opportunities.

How can the activities and actions for Playbooks be grouped? Note: There are 2 correct answers to this question.

Sales Phases for Opportunities

Status for Opportunities

Status for Leads

Sales Phases for Leads

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22. Which of the following features can be used to create scripts for Call Lists?

Phone Call

Playbook

Task

Survey

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23. What Administrator feature involves tracking and reviewing email communications?

Activity Monitoring

Activity Manager

Emails Monitoring

Email Analyzer

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24. What are considerations used for lead scoring? Note: There are 3 correct answers to this question.

Lead source

Lead status

Lead type

Lead priority

Lead owner

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