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1. What is the first step in activating a Voice Menu in Avaya Messaging?

Assign the Voice Menu to a specific user group

Configure the TUI navigation for the menu

Ensure the correct call routing is in place

Define the call flow for the menu

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2. Which two settings can be configured in Company Settings: Call Options Tab?

Enable voicemail transcription

Voicemail-to-text settings

Voicemail forwarding options

Voicemail retention periods

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3. What is a primary benefit of Avaya Messaging integration with Microsoft Exchange?

It enables voicemail-to-text transcription.

It enables voicemail-to-text transcription.

It allows unified messaging access across email and voicemail systems.

It allows for voicemail playback through analog phones only.

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4. 1.What are the key features of Avaya Messaging? (Choose two)

Real-time call routing

Voicemail-to-Email integration

Speech-to-text transcription

Web-based user access

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5. What can be configured within the "Call Options Tab" in Avaya Messaging Company Settings? (Choose two)

Voicemail retention policies

Voicemail-to-email forwarding

Caller ID presentation settings

Call screening settings

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6. Which features can administrators assign within TUI Key Mapping in Avaya Messaging? (Choose two)

Key functions for voicemail retrieval

User password complexity

Call forwarding rules during holidays

Keypad shortcuts for specific functions

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7. How can Business Hours be configured in Avaya Messaging?

By setting up a script in the Call Manager

Through the Business Hours tab in Company Settings

By configuring time profiles in System Settings

By editing individual user settings

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8. How do you access the Avaya Messaging Administrative Console?

Through a local management tool

Via a web browser

By connecting directly to the PBX

Using a command-line interface

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9. What does the TUI Key Mapping feature allow administrators to configure in Avaya Messaging?

Keypad functionality for voicemail

User access levels

Administrator privileges

Custom greetings

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10. Which two tasks can be performed in the Avaya Messaging Administrative Console?

Reset user passwords

Set system-wide security policies

Manage email server configurations

Assign voice channel routing

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11. How can administrators organize mailboxes in Avaya Messaging? (Choose two)

By using mailbox ranges to allocate numbers

By assigning specific key mappings to each mailbox

By creating departments and organizational units

By limiting voicemail access based on mailbox type

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12. What does assigning a Voice Menu to a mailbox enable in Avaya Messaging?

It allows the mailbox user to manage call routing.

It enables voicemail forwarding for external users.

It directs incoming calls to the specified Voice Menu.

It integrates email and SMS notifications for callers.

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13. Which two actions can be done via the Web Admin interface in Avaya Messaging? (Choose two)

Adding mailbox ranges

Monitoring real-time system health

Creating user groups

Configuring network settings

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14. What is the first step in creating an administrator user account in the Avaya Messaging system?

Assign the user to a voice gateway

Grant the user access to the voicemail system

Set up the user profile in the Administration Console

Connect the user to the IP network

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15. Which of the following best describes the architecture of Avaya Messaging?

A distributed architecture with dedicated voicemail servers

A cloud-based architecture with distributed PBX systems

A cloud-based architecture with distributed PBX systems

A standalone architecture for voicemail only

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16. What tasks can administrators perform with the Voice Menu feature in Avaya Messaging? (Choose two)

Create new call flow options for incoming calls

Configure voicemail settings for multiple users

Activate Voice Menus for different departments

Define email notifications for Voice Menu responses

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17. Which of the following actions can be performed using Avaya Messaging Web Administration?

Configuring network protocols

Managing user mailboxes

Performing system reboots

Configuring call routing

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18. What is the purpose of a Voice Menu in Avaya Messaging?

To route internal calls to specific extensions

To provide interactive voice responses (IVR) to callers

To customize user access to voicemail settings

To define TUI key mappings for internal users

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19. What feature of Avaya Messaging allows users to receive voicemails directly in their email inbox?

Call forwarding

Speech-to-text transcription

Unified Messaging

Automatic call recording

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20. Which tab in the Company Settings allows configuration of password security policies?

General Tab

Password/Security Tab

Call Options Tab

Feature Group Tab

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21. What functionalities are managed under the Key Mapping Schedule in Avaya Messaging? (Choose two)

Activation of voicemail during holidays

Enabling voicemail transcription for specific calls

Defining when certain key mappings are active

Adjusting TUI navigation rules for different time zones

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22. What elements can be included in a Feature Group in Avaya Messaging? (Choose two)

Voicemail access

Security protocols

TUI navigation

Email forwarding settings

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23. What functions can be managed under the "Company Settings: General Tab"? (Choose two)

Manage default company greeting

Manage voicemail quotas for users

Configure voice menu schedules

Add or remove organizational units

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24. How does TUI Key Mapping benefit Avaya Messaging users?

It simplifies the user interface by using the same key for all functions.

It allows users to customize their key functionality according to preference.

It ensures uniform key functionality across different user profiles.

It enables administrators to define key functions for specific user groups.

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25. Which two platforms are most commonly used with Avaya Messaging?

Avaya One-X®

Microsoft Exchange

IBM WebSphere

Office 365

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26. Which schedule determines when different key mappings are activated in Avaya Messaging?

User Profile settings

Time-based Schedules

Key Mapping Schedule

TUI Access Control

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27. Where can an administrator navigate to assign a Feature Group to users in Avaya Messaging?

User Settings

Mailbox Settings

Feature Group tab in Company Settings

Access Control tab

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28. What can administrators customize within the Holiday Greeting settings in Avaya Messaging? (Choose two)

Date and time for greeting activation

Voicemail transcription settings

Routing for after-hours calls

Greetings for specific holiday periods

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29. Which communication systems does Avaya Messaging integrate with? (Choose two)

Microsoft Exchange

Google Workspace

Microsoft Teams

Office 365

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30. Which steps are required to activate a Voice Menu in Avaya Messaging? (Choose two)

Assigning the menu to user mailboxes

Assigning the menu to user mailboxes

Setting up call routing paths to the menu

Adding users to the organizational units

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