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1. You want to create a page view Tracked Event in Insights to monitor traffic to a very specific site domain.

Which method will you use to record the event?

2. Which option describes a Smart Walk-Thru Goal?

3. You have received some feedback that your end users are having issues completing a Smart Walk-Thru that you built.

Where are the best places to analyze where users are having issues? Note: There are 2 correct answers to this question.

4. Which of the following is the best use case for using Behavior Based Segmentation?

5. How does WalkMe help organizations enforce policy and compliance requirements?

6. What does 'building for value' mean in the context of creating content?

7. Where would you go to open a support ticket with WalkMe’s technical experts?

8. Your product team has informed you that there is a UI element on the website that has no purpose, is causing user confusion, and they need it removed. They also mentioned that they don’t have enough development resources to remove it for at least a few weeks.

What WalkMe solution can you build to help resolve this issue?

9. Which of the following options would be appropriate to create a Segment in the Segmentation center? Note: There are 3 correct answers to this question.

10. A brokerage firm is interested in implementing WalkMe to address an issue their customers face when transferring money from their online accounts to their banks. They have heard that users do not know where to go on the platform to complete this, but once they reach the appropriate page, they know how to fill out the forms correctly without errors.

Of the listed WalkMe apps, which would best address the issue?

11. How would you write a jQuery selector for the following HTML element: ?

12. Why is it recommended to disable the multi-language Manual Toggle when using the multi-language Auto-Toggle?

13. You have a Smart Walk-Thru that begins on the home page, directs the user to a product page where there is a Subscribe button, and continues from there. If the user is already on a product page with a Subscribe button, you want the user to be able to start the Smart Walk-Thru from that page.

However, since not all product pages have a Subscribe button, you don’t want the user to be able to start the Smart Walk-Thru on those pages because the Smart Walk-Thru is specifically related to product subscriptions. The URL of the product pages starts with: www.PetShop.com/product-page.

Following best practices, which rule(s) would you suggest to use as a Start Point?

14. Which of the following types of WalkMe content can be added to the Menu? Note: There are 3 correct answers to this question.

15. 1.How does WalkMe’s Digital Experience Analytics (DXA) support organizations?

16. The Dynamic Layout of a ShoutOut in the Editor consists of which three layers? Note: There are 3 correct answers to this question.

17. You are analyzing your Smart Walk-Thru steps and see significant drop-off following a Wait For step.

What should you investigate to try to get to the root of the issue?

18. You have created a Smart Walk-Thru to guide users creating a new department on a site. Depending on which option users select from a dropdown at one step in the process, they may need to complete a few additional items before moving forward.

Which WalkMe feature could help address this alternate path in a Smart Walk-Thru?