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1. Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.

Which characteristic is an example of a workforce midsize segment trend?

2. Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client.

Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

3. A company's IT staff often works from remote locations.

What is required for them to manage the Avaya IP Office™ Platform remotely?

4. In an IP Office environment, which two can be run on the Vantage device? (Choose two.)

5. Refer to the Scenario: Bittersweet Coffee Company (BCC).





When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.

Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?

6. What are two reasons to use Voicemail Pro for recording? (Choose two.)

7. For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?

8. In Powered by Offer, when Is Fallback Twinning to an external device provided?

9. For Avaya Equinox® Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?

10. Current trends in the midsize segment can be grouped into four areas: IT (Information Technology), collaboration and engagement, workforce, and cloud communications.

In the area of cloud communications, which characteristic is associated with midsize businesses?

11. Powered by Avaya R3.x supports several different Hypervisors.

Which two applications support the KVM Hypervisor? (Choose two.)

12. Refer to the Scenario: IT-FAC.





To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X® Mobile Preferred for the six executives.

Based on the above information, what Is the impact of using DECT telephones and one-X® Mobile Preferred on the user licensing?

13. You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.

Which two statements describe the server configurations for IP Office and ACC with Business Continuity?

14. Refer to the exhibit.





How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

15. Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

16. Refer to the exhibit.





You have just finished your discovery conversation with a multi-location, midsize customer.

What would you do to use the generic functional UC&C architecture shown in the exhibit?

17. Refer to the Scenario: IT-FAC.





You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.

Which application and deployment option will provide this functionality?

18. You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.

Based on these factors, which IP Office™ deployment model would meet the customer requirements?

19. You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and 200 non-agent Telephony users.

How many Telephony users and UC users would be Included In your Bill of Materials?

20. A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.

Which benefit would you tell them?