Valid Certified Sales Cloud Consultant Exam Dumps are Your best Choice to Pass

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February 18, 2023

If you are looking to take your career in Sales Cloud Consultant to the next level, the Certified Sales Cloud Consultant certification is an excellent option. To prepare for the Certified Sales Cloud Consultant exam, you need to have a deep understanding of Salesforce products and how to configure them. The best way to prepare for the exam is by using Certified Sales Cloud Consultant exam dumps questions, which give you a better understanding of the format of the exam. This will help you become familiar with the types of questions you can expect on the actual Certified Sales Cloud Consultant exam, and it will give you a chance to practice your test-taking skills. Test free online Certified Sales Cloud Consultant exam dumps questions below.

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1. The VP of Operations wants to synchronize customer data from the data warehouse with Salesforce .

What should the Consultant recommend to ensure data integrity?

Set up a Process Builder process on the Account object to check for unique values

Set up an encrypted field on the Account object with Read Only on the field security settings for all profiles except the administrator profile

Set up a Flow on the Account object to check for unique values.

Set up an External ID field on the Account object with Read Only on the field security settings for all profiles except the administrator profile

2. Northern Trail Outfitters (NTO) is devising a separate sales methodology to upsell service contracts to its existing customer base. The company would like to track and report on these deals separately from other deals .

What should a consultant recommend to meet this requirement?

Add upsell as a stage and create a summary report by opportunity stage

Create separate page layout and report to flag and report on these deals

Create an opportunity record type and sales process for reporting on these deals

Create a customer filed on opportunity to flag and report on these deals.

3. Northern Trail Outfitters (NTO) needs to quickly look up contacts, accounts, and opportunities and easily log calls. The team wants to access to customer information even without an Internet connection because of limited coverage in certain geographic areas .

Which mobile solution should NTO use?

Salesforce App

Salesforce Touch App

Custom hybrid App

Salesforce Mobile App

4. Cloud Kicks is undergoing a GDPR-focused implementation to ensure access to personal information data is limited to only users who need access to a company's account. Cloud Kicks has a private Account model .

How should the Consultant provide specific Account access to the Renewals and Sales Operation teams?

Create Renewals and Sales Operation Account team member roles and have Sales allocate Account team members to the appropriate users.

Create a role-based sharing rule to share all Account with the Sales Operations and Renewals roles.

Add Renewals and Sales Operations team members to a sales user's default Opportunity team.

Create a criteria-based sharing rule to share Accounts with the Sales Operations and Renewals public groups.

5. Northern Trail Outfitters (NTO) wants to send out an email promotion on a monthly basis to a list of 50,000 leads .

What should a consultant recommend to meet this requirement?

Create a lead assignment rule to send the email to the leads monthly

Use an email execution vendor to send emails for marketing campaigns

Use the standard salesforce mass email tool located on the leads tab

Create an email alert workflow rule to send the email to the leads monthly

6. Cloud Kiks wants to implement a methodology to determine which current Leads have the most in common with Leads that have successfully has been converted in the past.

How Cloud Kicks support this requirement?

Create a Lead Rollup Summary Field.

Use Einstein Lead Scoring.

Use Lead Conversion Reporting.

Create a joined report.

7. Northern Trail Outfitters (NTO) wants to record information about its conferences and attendees. Some customers attend multiple NTO conferences .

What should the consultant recommend if NTO desires to present this data on the contact layout using the standard configuration?

Utilize Campaigns for conferences and a custom object to record attendee information

Create a custom object for conferences and a custom object to record attendee information

Create a custom object for conferences and a custom lookup field to conferences on Contacts

Utilize Campaigns for conferences and add Campaign Members to record attendee information.

8. Sales Manager at Cloud Kicks need to show reports and dashboards with opportunity forecast by Product family with team quotas .

Which solution should a Consultant recommend?

Configure quotas with a product report and add necessary fields.

Create a joined report with closed Opportunities, forecasting items, and quotas.

Create a custom report type with forecasting quotas and items.

Configure an analytic snapshot to capture the Opportunity forecast and quotas.

9. The marketing Manager at Northern Trail Outfitters (NTO) wants to leverage the power of sales cloud to support the sales following requirement:

• monitor website traffic

• Email 1200 leads per day

• capture customer satisfaction survey result on a web form

• Understand (report) the case of marketing exercise vs sales activity.

What should a consultant recommend to meet this requirement?

Use site.com campaign web-to lead opportunity, report, and dashboard

Use mass email, campaign, campaign influence, web-to-lead, opportunity and report

Use community campaign, web-to-lead, opportunity and report and dashboard

Use AppExchange marketing app, campaign, web-to-lead, opportunity and report

10. Northern Trail Outfitters (NTO) wants to improve sales productivity in inside sales and it has been advised to consider Salesforce Console for sales .

What use case will satisfy this requirement? Choose 2 answers

Need to chat with customer in real time with chatter

Need to prioritize search results for contacts and opportunities

Need to add notes quickly or log activities for each record

Need to see records and related items as tabs under one screen

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11. Cloud Kicks' high-value opportunities are becoming delayed in the approval process because sales managers approval requests go unnoticed for various reasons. Cloud Kicks wants to streamline the approval process and give sales managers more ways to approve Opportunities in a timely manner .

Which two strategies should the Consultant recommend to improve the approval process? Choose 2 answers

Enable one-click approval from report results that returns high-value Opportunities

Enable approval in Chatter to allow managers to approve or reject approval requests.

Create a dashboard of pending approvals and add it to the Chatter feed.

Create a process builder to automatically approve high-value Opportunities.

Enable approvals by email for the approval process for high-value Opportunities.

12. Northern Trail Outfitters (NTO) has configured a private sharing model for the following

• Accounts

• Opportunities. As part of NTO's sales strategy, each sales representative collaborates with the same set of Individuals for each opportunity .

How should sales representatives be given appropriate access to an opportunity?

Enable opportunity team selling and have each sales representative configure his or her default opportunity team.

Create a public group for each team and have the sales representatives manually share the opportunity with their respective group.

Enable Chatter and configure a customer Chatter group for the opportunity to allow collaboration on ideas.

Create a trigger for each sales representative that would automatically share the opportunity with his or her default opportunity team.

13. Northern Trail Outfitters (NTO) has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy. When viewing a parent account, the company would like to see the total value of open opportunities for all accounts in the hierarchy .

What solution should a consultant recommend to meet this requirement?

Define a workflow rule to update the custom field on the parent account with the total value of open opportunities from the child accounts.

Create a roll-up summary field on the parent account showing the total value of open opportunities from the child accounts.

Use apex to update a custom field on the parent account with the total value of open opportunities from the child accounts.

Create a link on the account that opens a report showing the total value of open opportunities for all the accounts in the hierarchy.

14. Cloud Kicks is excited about implementing Lightning features during the implementation. The company has rolled out a few groups of Sales Cloud users in Lightning already, but not all are trained on the Sales Cloud Lightning features requested for this implementation .

What should the Consultant recommend for a successful deployment?

Communicate the information so that they have more staff available for changes

Adjust the project plan and communicate that the deployment will now be a week earlier.

Deploy all the changes that do not affect the Sales team and deploy the changes in the following sprint

Adjust the project plan and delay the deployment of the sprint.

15. Northern Trail Outfitters has a lead qualification team that does the following:

• Qualifies opportunities

• Converts lead into opportunities During lead conversion, the new opportunity must be assigned to the account owner .

What should be created in order to meet this requirement?

A workflow on the opportunity

An assignment rule on the account

A trigger on the opportunity

An assignment rule on the opportunity

16. Northern Trail Outfitters (NTO) has recently started using forecasting in collaboration with sales stages to better understand pipeline. All sales reps have submitted their forecasting numbers for approval. The VP pf sales is reviewing the forecast and sees that the open opportunity pipeline report contains a total of $25,000. The VP of sales then notices that there is $15,000 that is not included in the pipeline forecast summary .

What should a consultant suggest as a possible reason for exclusion?

The $15,000 is business that is too new and has been assigned to the Omitted forecast category

The $15,000 is business that had already been lost and, therefore, is excluded from the pipeline forecast summary

The $15,000 is business that is in the Best case category, which is excluded from the pipeline forecast summary

The $15,000 is business that is in the commit category, which is excluded from the pipeline forecast summary*

17. Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to know which territory has the most closed deals in a month. The territory hierarchy has three branches with child territories, with forecast managers assigned to a few of them .

Which two actions can forecast managers perform? Choose 2 answers

They can share their forecast with any external user.

They can share their forecast with any Salesforce user.

They can see all of their territory forecast in a single-page summary view.

They can share their summary view with any Salesforce user.

18. Cloud Kicks wants to be able to forecast revenue on a quarterly basis .

Which date field should the Consultant recommend to ensure accurate forecasting?

The converted date on the Lead

The created date on the Opportunity

The close date on the Opportunity

The last modified date on the Opportunity

19. Cloud Kicks channel partners for selling and servicing its "Shoe of the Month" club. As the number of Leads has increased, Cloud Kicks has seen a decrease in partner satisfaction regarding the quality of Leads, and a noticeable decrease in the Lead conversion rate .

What can be done to increase partner satisfaction with the Leads being shared?

Configure a custom lead score field to assess Lead quality, then assign the Leads that exceed this score to partners.

Configure a cross-object validation rule to ensure that all fields on the Lead record are populated with data.

Utilize the Partner Lead Validator to populate a Lead score and assign to a partner channel queue.

Configure Einstein Insights prior to Leads routing to the partner channel.

Utilize the Lead score on the Find Duplicate button, and then assign the Leads with a score in the high category.

20. During end-to-end testing, the test users log issues stating that the solution is not working according to what they expected. The stakeholders have signed off on the solution .

What should a Consultant do to remedy this?

Set up meeting with test users and do a requirements workshop.

Address these issues during the sign-off stage.

Contact key stakeholders to determine if a change to the requirements is necessary.

Revise the solution to meet the needs of the test users and develop training materials for the full team.

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21. Which two solutions should a consultant recommend if a sales process requires opportunities to have associated product line items before moving the opportunity to the negotiation stage? Choose 2 answers.

Configure a validation rule that types the Has Line Item and Stage fields for the correct condition.

Define a workflow rule that automatically defaults to a pricebook and product line item when selecting the negotiation stage.

Ensure that all sales representatives have access to at least one pricebook when creating product lines.

Configure the opportunity record types to enforce product line item entry before selecting the negotiation stage.

22. Cloud Kicks uses an external ERP application to process its orders. This ERP application needs to receive data about Opportunities when the Opportunity closes .

Which two solutions should the Consultant recommend? Choose 2 answers

Outbound Message with Workflow Rules

Connected App

Single Sign on

REST Callout

23. Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship .

Which two potential solutions can the Consultant recommend? Choose 2:

Add a Lookup field to Contacts to indicate Influential Contacts.

Add an Influencing Contact multi-select picklist field on the Account.

Implement the Account Contact Role feature.

Track time invested in a custom field for each contact

24. A consultant needs to migrate data in Sales Cloud and is considering using Data Loader.

What are two capabilities of this migration tool? Choose 2 answers.

Extract organization and configuration data.

Prevent importing duplicate records.

Run one-time or scheduled data loads.

Export field history data.

25. Cloud Kicks needs to associate some Contacts with more than one Account .

Which solution should a consultant recommend to meet this requirement?

Use lead conversion to automatically copy the Contact information from Account A to Account

Use the Contact roles related list on Accounts.

Add Contact to the partners related list on the other Accounts.

Use the Contact to multiple accounts feature.

26. The Consultant at Cloud Kicks has noticed that sales data is quickly outdated and wants to keep account data current.

What should the Consultant recommend to maintain up-to-date Account information?

Call the Contacts and Leads to get their updated information.

Use third-party data to update and add records to Salesforce

Use the Salesforce-provided data to updated and add records to Salesforce.

Enable the Automatic Account Update feature in Setup.

27. Northern Trail Outfitters (NTO) sells two product lines that each use a distinct selling methodology. Additionally each product line captures different information that is used to sell the products .

What should a consultant recommend to support selling the two product lines?

Create two sales processes and two page layouts, assign them to two different opportunity record types for each product line

Create two page layouts and two sales processes, assign them to the respective product lines to collect relevant information.

Create one page layout, two sales processes, and validation rules to capture relevant opportunity information

Create two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type.

28. The Cloud Kicks Marketing Team purchased a marketing automation tool and are implementing a Lead qualification process. The Sales Director provided key attributes and activity history of the ideal LeaD .

What can Marketing do with this information to implement an automated solution?

Develop the Lead score and grade based off the provided information to automatically determine when a Lead should become qualified

Add fields for all key attributes to the Lead object and make them required

Set up the marketing tool to send any prospects to Salesforce and have Sales Reps assist in the qualification process

Create reports based off the provided Sales metrics in the marketing automation tool and train Marketing users to identify and qualify Leads

29. Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices. The sales representatives use various email applications .

Which solution should be recommended?

Download and install a Salesforce universal connector for their smartphone and computers.

Copy and paste emails manually to the customer record in salesforce from their smartphones and computers

Forward emails using their Email-to-Salesforce email address from their smartphones and computers

Download and install the Salesforce for Outlook connector on their smartphones and computers

30. The Cloud Kicks global sales team has asked for a simpler way to view and manage its Opportunity pipeline. The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The account executive has suggested using the Kanban view .

What are three considerations? Choose 3 answers

The Kanban view can show rollup summaries for currency fields.

The Kanban view can summarize records by currency fields.

The Kanban view displays amounts in the user's currency.

The Kanban view can display a maximum of 200 records.

The Kanban cards display up to 10 fields

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31. What are two considerations for enabling multiple currencies at Cloud Kicks? Choose 2 answers

Changing the exchange rate automatically updates the converted amount on all records, except the closed Opportunities.

Reports on these objects support multiple currencies: Accounts, Opportunity, Lead, case, and Opportunity product schedules.

After enablement, primary currency display in the parenthesis and the secondary amount displays as usual.

Once enabled, multiple currencies cannot be disabled.

32. During the Cloud Deploy phase, end users are complaining that they have a new system to log into, and it's holding up training .

What is the likely cause of these complaints?

Cloud Kicks did not gain buy-in during the Analyze phase and the did not build buzz during the Build and Validate phase.

Cloud Kicks did not gain buy-in during the Design phase the solution was not designed.

A communication plan was not designed during the Plan phase and buzz was not generated during the Deploy phase.

A training plan was not made during the Validate phase and buzz was not during the Design and Validate phase.

33. Northern Trail Outfitters (NTO) wishes to implement a sales methodology that focuses on identifying customers challenges and addressing them with offerings .

Which sales methodology is described above?

Solution selling

Direct selling

Relationship selling

Target account selling

34. Cloud Kicks recently released a custom Action for Competitor Notes, that will prompt sales representatives to provide information about competitors for Opportunities. The sales representatives reported that even though the Action works well on their desktop, they cannot see the Action on their mobile app .

What is required to fix this problem?

Edit the Page Layout to include the Action

Edit the Page Layout to include a custom link to the Action

Edit the Action to make it available for the mobile app

Edit the Visualforce to make it available for the mobile app.

35. In order to increase and promote adoption, sales management at Cloud Kicks wants sales representatives to follow Opportunities they create .

Which two actions should the Consultant recommend to create a solution? Choose 2 answers

Turn on the Chatter feed settings that enables stage notifications to opportunity owners.

Create a report with newly created Opportunities and have sales management subscribe to the report.

Turn on the Chatter feed settings that enable users to automatically follow records that they create.

Use Process Builder with an Action Type of Follow Chatter when a record is created or edited.

36. A sales manager wants a report that reflects all activities in the manager's accounts, including contacts and opportunities .

Which report should the sales manager use?

Activities report on accounts and opportunities the manager owns

Activities report on accounts, contacts and opportunities the manager own

Activities report on accounts the manager owns

Activities report on accounts and contacts the manager owns

37. The Cloud Kicks website Contact Us form creates Leads that need to be followed-up on in a timely manner by the sales representatives. The VP of Sales wants to be notified when the Lead creation date has passed 24 hours and the lead status is still new. The sales representatives would also like a list to follow up .

Which two actions should the Consultant perform to create a solution? Choose 2 answers

Create a process builder process to send an email.

Create a Lead escalation rule for "Lead created date NOT equal to TODAY" and "Status equals new"

Create a dynamic report for sales representatives to subscribe to.

Create a publisher action on Lead.

Create a Lead list view filtered for "Lead created date NOT equal to TODAY" and "Status equals new".

38. A customer needs chatter, a custom mobile layout, and custom branding for its mobile users .

Which solution should a consultant recommend?

Salesforce1

Mobile classis

Chatter for mobile

Custom mobile

39. Sales management at Cloud Kicks wants to track the following information:

A) Number of open Opportunities in the current quarter by sales representatives

B) Number of Accounts that are current customer

C) Number of open cases in the last quarter for open Opportunities .

What should a Consultant recommend to meet these requirements?

Create a summary report with cross filters.

Create a joined report.

Create a dynamic dashboard.

Create a reporting snapshot

40. Cloud Kicks has purchased a list of prospects and wants sales representatives to begin to contact and measure the Return Of Investment (ROI) of the people in the purchased list .

Which solution should the Consultant recommend?

Create a new custom object for purchased leads.

Import the list as new leads and update the lead source to "Purchased Lead".

Create a campaign for this list, import the list as leads, and add them to the campaign.

Import the list as new leads using the import wizard.

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41. Universal Containers (UC) does business with a Contact associated with a specific Account with the Contact Role of executive. The Contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to the Contact on both Accounts.

What should the consultant recommend?

Create a new Contact record for the Contact related to the nonprofit Account

Select Allow users to relate a Contact to multiple Accounts in Account

Change the Contact record type to multi-account

Create a new lookup field on the Contact record to associate the executive to the nonprofit.

42. Northern Trail Outfitters' sales manager noticed the lead conversion ratio styled the same for the healthcare industry even though the lead creation increased .

Which reporting tool should resolve the issue?

Report on leads by source.

Campaign dashboard by industry

Industry performance dash board

Report on lead lifetime by industry

43. Northern Trail Outfitters (NTO) customer orders four lanterns. The order is activated in Salesforce, and the products are successfully shipped to the customer. One week later, the customer returns one lantern .

How should NTO record the return in Salesforce?

Create a reduction Order under the activated Order

Create a custom field on the Order Product object

Create a new Order Product with quantity set to -1

Change the quantity value on the Order Product to 3

44. Cloud Kicks recently started using Sales Cloud and hosts its business website outside of Salesforce. On its website, Cloud Kicks has a lead generation web page. The VP of Sales wants the Leads captured in its self-hosted website to be reflected in Salesforce .

What should Consultant recommend?

Implement Salesforce Connect to create Leads in Salesforce from the Cloud Kicks website.

Implement the SOAP web service API to send Leads from the Cloud Kicks website to Salesforce.

Implement Web-to-Lead to create Leads in Salesforce from the Cloud Kicks website.

Implement the REST web service API to send Leads from the Cloud Kicks website to Salesforce.

45. A consultant is meeting with a nonprofit client for the first time to discuss implementing the Salesforce Nonprofit Success Pack. The client outlines their current processes, including the standard and custom objects they use in Salesforce.

What two topics should the consultant consider during the analyze phase of the implementation? Choose 2 answers

Identify stakeholders and create a project team.

Discuss implementation timelines and potential barriers.

Establish specific topics for end user admin training.

Suggest a new process for gathering lead and campaign data.

46. Cloud Kicks recently completed the implementation of a new Sales Cloud solution. The stakeholder committee believes that sales user adoption is best measured by opportunities generated by the sales representatives .

What can the Consultant recommend to measure sales user adoption?

Refer back to the project plan to see if the goals were met.

Create a trend report to determine if there is an increase in deals closed.

Enable sales teams and run an opportunity report with teams to see how many Opportunities have team members on them.

Provide a report of user logins to show the increase in user adoption.

47. Northern Trail Outfitters (NTO) uses a custom object named Insight, which is the child in a master-detail relationship with the opportunity object. Sales teams use this object to create requests for analysts who conduct supporting research regarding an opportunity. Sales teams use Salesforce1 mobile app and want to easily create new insight records from their phones .

What should a consultant recommend to meet this requirement?

Create a custom object tab

Create a publisher action

Create a related list button

Create a Visualforce page

48. Sales Management at Cloud Kicks has noticed that the Quote amount on Opportunities does not match the Opportunity amount .

Which two actions should the Consultant recommend to resolve this issue? Choose 2 answers

Build a Workflow rule to update the Opportunity Amount with a Grand Total Value on the Quote Record.

Add the Syncing checkbox to the Quotes related list.

Add a global action to sync the Quote with the Opportunity.

Add a Sync button to the Page Layout.

Build a formula field on Opportunity to roll up Total Value from the Quote Record.

49. How should a consultant configure Sales Cloud if a customer requires two unique sets of sales stages for opportunities based on the opportunity amount being greater than or less than $100,000 USD?

Create two sales processes, two opportunity record types, and a workflow rule triggered by the opportunity amount.

Create two sales processes, two opportunity record types, and a workflow rule triggered by sales stage.

A Create one sales process and a validation rule that evaluates opportunity amount to determine the appropriate sales stage.

Create two sales processes and a workflow rule triggered by opportunity amount to assign a sales process.

50. Which two processes should be recommended to track campaigns that influence won opportunities? Choose 2 answers

Have the administrator specify a time frame that limits the time a campaign can influence the opportunity after the campaign first associated date and before the opportunity created date.

Automatically add child campaigns of the primary campaign source if the child campaigns have an end date that falls before the opportunity close date.

Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date

Have representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.

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51. Cloud Kicks has sales teams distributed across global regions. The direction from sales leadership is to define access based on region. For example, users within the region have access to regional dashboards, while the leadership team has access to global dashboards .

What should the Consultant recommend to meet this requirement?

Create region-based sales groups, one leadership group, and one Dashboard folder with View access.

Create Dashboard folder for all regions' sales team and one Dashboard folder for the leadership team.

Create one Dashboard folder for all regions for both sales and the leadership team with View access.

Create Dashboard folders for each regional sales team and one Dashboard folder for leadership team.

52. Cloud Kicks has 300K Account records and 16M Invoices. These were within a custom object in a master-detail relationship with the Account. Each Account record takes a long time to display because of the Invoice related list's lengthy rendering time .

What should the Consultant do to solve this issue?

Raise a case with Salesforce to enable Fast Loading of the related list of Invoices, as this will help to render Account details faster.

Enable "Load Individual Component Separately" at the Lightning record page of the Account object, as this will allow Account details to render while Invoice related list data will be visible after querying details from Invoices.

Enable indexing on all the fields visible on the related list of Invoices, as this will allow the related list to load faster.

Enable the "Separate Loading of Related Lists" setting from User Interface Settings, as this will allow the Account detail to render while the Invoice related list data will be visible after querying details from Invoices.

53. Which two use cases will protect the integrity of order data with activation limitations? Choose 2 answers

Multiple reduction orders can be created for a single order.

Orders can be activated only if they include a product.

New Products can be added to Active Orders.

Products can be removed from Active Reduction Orders.

54. A Salesforce partner regularly works with Salesforce Account Executives to close deals with clients that are looking for a partner to implement Sales Cloud. As new partner sales reps are on-boarded, they spend quite a bit of time trying to determine which Account Executive maps to which Accounts and Opportunities .

What should the Consultant recommend when rolling this out?

Implement Account Contact Roles

Implement Account Partner Roles

Add a Lookup field on the Opportunity to indicate Partner Executives

Add the Title field to all Contact Layout

55. Cloud Kicks is concerned that the sales team is taking longer to close Opportunities each month is comparison to the same time last year. The VP Sales wants to determine the number of closed deals on a monthly basis and compare the month-over-month results .

Which two actions should the Consultant take to create a solution? Choose 2 answers

Schedule an analytic snapshot of the Opportunity object to run monthly.

Create a custom Opportunity report using custom formula fields for the stage closed/won.

Create a dashboard component; schedule the dashboard to refresh monthly.

Create a report based on the Opportunity snapshot.

Schedule an analytic snapshot of the Opportunity history object run monthly.

56. Sales directors at Northern Trail Outfitters (NTO) need access to edit opportunity fields in the case of last minute updates once the sales stage reaches Negotiation/Review; however, sales representatives should not have editing rights at that stage .

Which solution should the consultant advise?

Create a validation rule to enforce field access based on the sales stage and a custom permission.

Change the field level security for the sales representatives to restrict field access based on the sales stage.

Create a workflow rule to enable field access for the sales directors based on sales stage.

Modify the profile for sales directors to enable the “Modify All” object permission for the opportunities.

57. Cloud Kicks' VP of Technology wants to start using Salesforce for all of the sales teams automation. 70 million records were all migrated from a legacy database to the data warehouse that will be synced with Sales force. Cloud Kicks wants to be able to search and cross-reference records with the original source database .

What should a Consultant recommend to meet this requirement?

Use a custom External ID field and map this to the original record ID value

Use the standard External ID field and map this to the original record ID value.

Use a custom field named External ID and map this to the current record ID value.

Use the standard External ID field and map this to the current record ID value.

58. Sales director at Northern Trail Outfitters (NTO) cannot see or update their teams forecasts. Sales representatives are constant asked to provide the directors with their updated forecast information .

Which two methods should NTO use to correct how forecasts are managed? Choose 2 answers

Enable override forecast permissions in the Manager’s profile.

Create a forecast hierarchy and assign managers to the forecast manager role.

Configure weekly customized forecast reports and dashboards to be emailed to sales management.

Create a forecast Chatter groups where sales representatives can post and share their forecasts.

59. Northern Trail Outfitters has two products that each have a unique sales methodology. Some of the sales stages are shared between methodologies, the rest are exclusive to only one of the sales processes .

Which three components should be configured to support two unique selling methodologies, even when a few of the sales stages overlap between the two? Choose 3 answers

Two record types

Two sales processes

Two page layouts

One set of opportunity stages

Two sets of opportunity stages

60. A Consultant for Cloud Kicks Sales Cloud has proposed implementing an Account Hierarchy .

What impact could the redesign have on the org?

A user who owns an Account at the bottom of the hierarchy has access to all parent Accounts.

The Account Hierarchy can be visualized from all levels in the structure.

The value of all Opportunities in an Account Hierarchy are visible on the parent Account

The ownership of an Account determines the visibility of the Account Hierarchy.

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61. The VP of Sales at Cloud Kicks wants to provide options to sales representatives for changing Account or Contract details for a created order .

Which two conditions should the Consultant consider to meet this requirement? Choose 2 answers

The Order should be in Draft Status

The price book associated with the Order is also associated to the new Account

The Contract associated with the Order is also associated to the new Account

The Currency associated with the Order can be different from the new contract

62. What are the benefits of enabling territory management? Choose 3 answers

Ability to generate account sharing rule based on territory membership

Ability to expand private sharing model using account criteria

Support to complex and frequently changing sales organization

Support for multiple forecast per user based on territory membership

Ability to include opportunity in more than one record.

63. Sales representatives at Cloud Kicks often receive important customer emails they want to record as activities related to Contacts in Salesforce. Cloud Kicks has Office 365, and there is a policy preventing users from Installing anything directly on their computers .

Which solution should a Consultant recommend to meet this requirement?

Lightning Console for Sales

Salesforce Console for Sales

Salesforce for Outlook

Lightning Sync

64. How should Cloud Kicks prepare for its first meeting to discuss its Salesforce implementation with a consultant?

Gather key stakeholders. Establish goals and key metrics. Set up the communication plan. Define the sales process.

Gather key stakeholders. Establish goals and key metrics. Plan for users. Define the sales process

Establish key metrics. Set up profiles. Define the sales process. Gather key stakeholders. Set up the communication plan.

Establish goals and key metrics. Define the sales process. Plan for users. Identify the admin.

65. Northern Trail Outfitters (NTO) supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle .

Which solution should a consultant recommend to meet these business requirements?

Create different record types and sales processes for each line of business, and assign different sales processes to each page layout

Create different record types and sales processes for each line of business and assign different stages to each page layout.

Create different record types and sales processes for each line of business, and assign different page layouts to each record type.

Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.

66. The Cloud Kicks pipeline and forecasting reports are inaccurate because sales representatives are creating opportunities after they are already closed/won. The VP of Sales wants visibility on how often the sales representatives are creating opportunities like this .

Which two solutions should the Consultant recommend? Choose 2 answers

Implement a process builder that automatically updates the Opportunity to the first stage in the sales process.

Utilize a process builder to send an email to sales management when the Opportunity is created in the closed/won stage.

Run the Opportunity pipeline standard report to view the upcoming Opportunities by stage.

Enable High Velocity Sales so that the VP of Sales can get a global view of quick closed Opportunities.

Configure a report that displays Opportunities that have a closed date less than, or equal to, the created date.

67. Cloud Kicks has many customers that regularly renew their "shoe of the month" club membership. The sales representatives use an Account type called "shoe of the month" club for these customers. Sales management wants to use Salesforce to automate repeat opportunities .

What should a Consultant. recommend to meet this requirement?

Develop a lightning Component to set an Opportunity revenue schedule that automatically sets up a new Opportunity for renewal customers when it reaches the closed/won stage.

Develop an Apex trigger for renewal customers that inserts a copy of an Opportunity for the sales representative when it reaches the closed/won stage.

Configure a Process Builder process for renewal customers that sends a reminder task to the sales representative to create a new Opportunity when it reaches the closed/won stage.

Configure a workflow rule for renewal customers that inserts a copy of an Opportunity for the sales representative when it reaches the closed/won stage.

68. Northern Trail Outfitters (NTO) uses channel partners for selling and servicing its products. As volume of leads has increased, NTO has noticed a decrease in satisfaction from partners on the quality of leads and a noticeable decrease in the lead conversion rate .

What should the consultant suggest in order to increase partner satisfaction with the leads being shared?

Create a custom lead score field to assess lead quality and assign the leads that exceed the score to partners

Create multiple validation rules to ensure that all fields on the lead record are populated with data

Assign all leads to the partner channel manager to validate the lead data and manually assign to partners

Use the lead Score on the find duplicates button and assign the leads with a score in the high category

69. Northern Trail Outfitters (NTO) sells products that require frequent collaboration with the same team of individuals who play a key role in closing deals. The lead sales representative determines the level of access for each of the collaborating team members on the opportunity .

What solution should the consultant recommend to facilitate the collaboration of the lead sales representative and team members?

Enable chatter to have the lead sales representative facilitate collaboration through sales team sharing

Define a sharing rule for each lead sales representative to assign appropriate access for all extended team members

Configure default opportunity teams for all lead sales representatives with team selling enabled

Create a public groups for extended team members and allow the sales representative to assign manual sharing on their opportunities.

70. Universal Containers (UC) wants to make It eas.er for sales reps to log their customer interactions, _ and events, directly from their email and calendar applications. UC wants to report on these activates Salesforce.

What are two capabilities of Outlook and Gmail Integration tools? Choose 2 answers

Sync non-recurring events between Microsoft or Google Calendar and Salesforce.

Associate emails with records in Salesforce from Outlook or Gmail.

Report on contact data as it exists In Outlook or Gmail.

Sync recurring events created in the Salesforce mobile app with Microsoft or Google Calendar.

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71. On larger opportunity, multiple sale, representative at Universal Container, collaborate on a single Opportunity to complete the sale. Revenue for the Opportunity « divided among sales representatives. Additionally, technical sale, managers receive a percentage of the sales credit.

How should the consultant meet this business requirement?

Create a formula field on the Opportunity to track revenue attributed to technical sales managers.

Enable Opportunity Teams and ask opportunity owners to add a sales team.

Use adjustments In Collaborative Forecasting to track the appropriate revenue for each Opportunity.

Enable Opportunity splits, enable revenue splits for sales representatives, and overly splits for technical. sales managers.

72. A sales rep has access to an Account which has multiple child Accounts through the Account hierarchy .

What will the sales rep see after clicking the view Hierarchy link?

No Accounts in the hierarchy

All Accounts in the hierarchy, with all fields visible

Only child Accounts in the hierarchy

All Accounts in the hierarchy, with limited field visibility

73. Cloud Kicks has a custom object, Projects, that has a Lookup relationship to the Opportunity object .

How can the Consultant build a report that a report that contains data from both the Project _c and Opportunity objects?

Custom Report Types

Matrix Reports

Dashboards

Cross-object Filters

74. The Cloud Kicks IT team has noticed that there are many duplicate person Accounts. The team can often easily identify duplicates and wants to merge them .

Which consideration should the Consultant convey regarding person Account merges?

Person Accounts can be merged with other person Accounts.

Person Accounts can be merged automatically by enabling the option in Account Setup.

Person Accounts with a redundant relationship can be merged with duplicate matching rules.

Person Accounts can be merged with Contact records.

75. A consultant is implementing a new instance of Sales Cloud for Cloud Kicks (CK). CK has a global sales presence, supporting a customer base throughout the world.

Which approach should the consultant recommend for setting up an account hierarchy structure?

Location-specific account structure with account hierarchies

Global account structure without account hierarchies

Global account structure with one global account and all contacts and opportunities linked

Location-specific account structure without account hierarchies

76. Which three actions should a consultant recommend to provide alignment between a new formal sales methodology and Salesforce? Choose 3 answers

Develop a data integration between Salesforce and the sales methodology database

Configure Salesforce standard and custom objects to support the sales methodology

Embed Lightning components within Salesforce to support the sales methodology

Override Salesforce user interface with the sales methodology user interface.

Consider available sales methodology AppExchange applications

77. Northern Trail Outfitters has multiple currency enabled .

Which two statements are true about opportunities in this situation? Choose 2 answers

The selected currency is used for the Amount (Converted) field.

Currency must be specified for the opportunity

User’s default currency overrides the specified opportunity currency.

The selected currency is used for the Amount filed.

78. Northern Trail Outfitters (NTO) has launched an initiative to increase the number of leads being qualified each week, the number of activities being created for each opportunity, and the opportunity win rate. The Vice President (VP) of Sales would like to receive a daily update on the progress being made towards these goals .

What solution should a consultant recommend to accomplish this?

Build three reports for the lead, activity, and opportunity information; add them to a dashboard to be emailed daily to the VP of Sales.

Build a custom report type to display lead, activity, and opportunity information; have the VP of Sales follow the report on Chatter.

Build a joined report to show the lead, Activity and Opportunity information, scheduled it to email daily to VP of sales.

Build three reports for the lead, activity, and opportunity information; have them automatically refreshed daily.

79. What actions can a consultant take during the project planning phase to ensure client stakeholder goals are met? Choose 2 answers

Establish a stakeholder committee and meeting schedule.

Create scheduled dashboard to be sent weekly to all stakeholders.

Acquire the client stakeholders’ key performance indicators.

Ensure the project key performance indicators are profitable

80. Northern Trail Outfitters (NTO) requires that each of its products is sold with 12 months of product maintenance. There is a separate opportunity product line item on the opportunity. Once an opportunity is closed/won and the order has been shipped to the customer, the service manager manually records the maintenance line item in the assets object and sends an alert 90 days prior to the expiration date .

What should a consultant recommend to streamline this process?

Turn on the sync asset feature from the asset settings to create an asset record once an opportunity is closed/won.

Create a trigger on the asset object once an opportunity is closed/won, and add a button to the opportunity layout.

Request the sync order to asset feature from salesforce to create an asset record once an opportunity is closed/won.

Install an AppExchange app or create a trigger to automatically create an asset record once an opportunity is closed/won.

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