CIS-HAM Dumps Questions Increase Your Chance of Success

Passing the CIS-HAM certification exam can be challenging, which is why practicing with CIS-HAM questions can greatly increase your chances of success. ServiceNow CIS-HAM dumps questions help you become familiar with the exam format. The CIS-HAM questions are designed to mimic the actual exam, which means that you'll get a feel for the types of questions you'll encounter, the difficulty level, and the time limit. All the CIS-HAM exam dumps questions are the latest version for you to study. Test free CIS-HAM exam questions below.

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1. When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?

The software allocations remain with the hardware asset and need to be reclaimed manually.

The software allocations are automatically returned back into inventory.

The software allocations are removed from the asset, but not returned to inventory.

The behavior is controlled by the configurable system property glide.ham.retire_reclaim_sw().

The behavior is controlled by the configurable system property glide.ham.retire_sw().

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2. An asset is manually created from a purchase order before it has been shipped by the supplier. By default, the state of the asset is set to:

On order

In use

Awaiting delivery

Pending transfer

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3. Which catalog facilitates the ability to source from existing stock?

Procurement Catalog

Vendor Catalog

Service Catalog

Product Catalog

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4. Which elements are provided by the hardware asset management content service? (Choose three.)

Manufacturer lifecycle dates

Cost

Product warranty

Manufacturer

Model name

Compatibles

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5. Which of the following are functions of the model category? (Choose two.)

Model categories group consumables in the Product Catalog

Model categories determine when to create assets from configuration items (Cls)

Model categories group related assets in the Service Catalog

Model categories provide the link between configuration management and asset management

Model categories provide the link between procurement management and asset management

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6. A scheduled job runs nightly to determine if any rate cards need to be applied to generate expense lines.

What is the name of the scheduled job?

Process CM Costs

Process Rate Cards

Process FM Costs

Process Expense Lines

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7. What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two.)

Replacement parts

Storage costs

Maintenance agreements

Warranty costs

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8. Publishing an item to the Service Catalog can be done by using the “Publish to Hardware Catalog” related link in:

Product Catalog

Inventory Catalog

Asset Catalog

Supplier Catalog

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9. What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)

New hardware assets found by audits

Hardware models up for end of life

Hardware nearing end of warranty

Active stock rules

Open asset audits

Requests that require sourcing

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10. What is the default display name for an asset?

An automatically generated combination of serial number and model category

An automatically generated combination of asset tag and model

An automatically generated combination of serial number and model

An automatically generated combination of asset tag and model category

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11. What is the process of restructuring data to maintain consistency?

Integration

Normalization

Discovery

Service Mapping

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12. You may adjust a contract when it is in which of the following states? (Choose two.)

Active

Extended

Canceled

Expired

Renewed

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13. When using the HAM application, what happens when you create a new transfer order line on a transfer order?

The asset(s) listed in the transfer order line are automatically transferred to the new stockroom

The transfer order line is automatically placed in a state of Ready for fulfilment

A transfer order line task is automatically created to move the transfer order line from one stage to another

A transfer order line task is automatically created to validate enough stock exists

The asset(s) listed in the transfer order line are automatically readied for shipment

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14. What is the global standard for product recognition used during hardware model normalization?

IAPSO

UPC

UNSPSC

ECCMA

NIGP

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15. What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)

Hardware asset disposal status

New hardware assets found by audits

Hardware assets disposed (YTD)

Consumable models up for End of Life

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16. Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

Integrates with business services via the Service Catalog from request through to disposal

Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)

Provides input into, aligns with, and follows corporate governance

Improves application privacy and security adherence

Leverages Service Mapping to predict service impact

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17. Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard.

What are the potential causes of this? (Choose three.)

The hardware model content has not yet been downloaded from the Content Service

Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service

Your hardware model form contains a good model number, but a badly formatted model name

You have opted out of the ServiceNow Content Service

A normalization rule for the hardware model does not exist in the Content Service

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18. When does hardware normalization run by default?

On an hourly basis

On a daily basis

Every 12 hours

Upon saving

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19. What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

Transform mappings

Mapping assist

Normalization transformation

Normalization mappings

Transform normalization

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20. How does an end user determine what consumables they have consumed?

Navigate to Self-Service > My Consumables

Navigate to Self-Service > My Assets

Navigate to Asset > Hardware Asset Dashboard

Navigate to Self-Service > My Hardware Asset Dashboard

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21. How can you automate the replenishment of stock levels?

Transfer Rules

Transfer Orders

Stock Filters

Stock Rules

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22. What is the default state of a newly created asset?

In use

Consumed

On order

In stock

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23. The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.

When stock is less than the threshold specified in the stock rule

By creating a purchase orders to restock from other stockrooms

By creating transfer orders to restock from other stockrooms

By notifying the stockroom manager of new transfer orders

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24. To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

Name, Asset tracking unit, Model number

Name, Manufacturer, Model number

Asset tracking unit, Manufacturer, Model category

Asset tracking unit, Manufacturer, Model number

Name, Device type, Model category

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25. Which is NOT considered an asset?

Websites

Switches

Routers

Buildings

Software entitlements

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26. What are ways to measure trustworthy data? (Choose four.)

Sustainability

Plausibility

Credibility

Dependability

Transferability

Reliability

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27. Which of the following are components of the asset request structure? (Choose three.)

Procurement orders

Transfer orders

Stock order tasks

Purchase orders

Catalog tasks

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28. A component is considered an IT asset when you want to: (Choose three.)

Manage its procurement

Know its relationships to a business service

Track its operational information

Track its incurred costs

Manage its maintenance contracts

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29. Select the three main components of the data certification process. (Choose three.)

Certify the certification

Assign the certification tasks

Create the certification filter

Create the certification schedule

Run the certification

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30. During hardware model normalization, a hardware asset is set to a normalization status of, "Partially Normalized".

What is the most likely cause?

The model name is missing from the hardware model record.

The model number is missing from the hardware model record.

The model product is missing from the hardware model record.

The model manufacturer is missing from the hardware model record.

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31. What are baseline asset states? (Choose three.)

In Stock

Consumed

Retired

Duplicate

Exported

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32. Which of the following are valid contract states during a contract’s lifecycle? (Choose four.)

Draft

Canceled

Renewed

Extended

Active

Renegotiated

Expired

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