Valid C_C4H56I_34 Exam Dumps Questions Help You Pass Easily

C_C4H56I_34 SAP Certified Application Associate – SAP Service Cloud Version 2 Exam

C_C4H56I_34 exam is a required test for SAP Certified Application Associate – SAP Service Cloud Version 2 Certification. C_C4H56I_34 exam is designed to validate your foundational and core knowledge necessary for an SAP Service Cloud Version 2 consultant role. There are 80 questions in real C_C4H56I_34 exam, and you have 180 minutes to answer all the questions. The cut score for SAP C_C4H56I_34 exam is 71%. The available language is English.

SAP C_C4H56I_34 Exam Topics

The SAP C_C4H56I_34 exam topics cover the following details.

Master Data (11%-20%)

Understanding and managing the core data elements used within the SAP Service Cloud.

Cases (11%-20%)

Knowledge about creating, managing, and resolving service cases.

Communication Channels (11%-20%)

Configuring and utilizing different communication channels within the SAP Service Cloud.

Personalization and Extensibility (11%-20%)

Customizing the SAP Service Cloud to meet specific business needs and extending its functionalities.

Service Elements (11%-20%)

Setting up and managing various service-related components and functionalities.

Basic Setup (<=10%)

Initial setup and configuration tasks for SAP Service Cloud.

User Management (<=10%)

Managing user roles, permissions, and access within the system.

Service Objects (<=10%)

Understanding and handling various service objects used in the SAP Service Cloud.

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