Get Certified Easily with Online 220-1101 Dumps

1. A technician is troubleshooting a laptop that has a blank LCD panel. The technician shines a flashlight into the LCD and sees a faint image.

Which of the following BEST describes the issue?

2. A user reports that a PC occasionally falls to boot. The user reboots the PC. but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC.

Which of the following should the technician do FIRST?

3. A user has decided to build a new computer with parts purchased from a popular online vendor The user has referenced online resources to assemble the unit. However, when the user presses the power button, the new computer does not load the operating system's installer. Instead, the onboard speaker beeps and immediately reports an issue on the screen.

Which of the following is the MOST likely issue with the new build?

4. Which of the following should the data center hardware technician implement to ensure maximum uptime for customers' virtual machines?

5. A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media.

Which of the following solutions would MOST likely satisfy this requirement?

6. Which of the following utilizes TCP ports 20/21 and transfers data in cleartext?

7. A company just bought a printer capable of automatically printing on both sides of the paper After installation, however, the technician can only print on both sides of the paper manually.

Which of the following should the technician do to fix the issue?

8. A help desk technician has been tasked with installing an IP phone in a small office with an unmanaged switch. When connected to an RJ45 receptacle, the phone does not boot.

Which of the following is the QUICKEST way to resolve this issue?

9. A technician is replacing a ribbon on a printer that produces faded text and Images when priming.

Which of the following types of primers is the technician working on?

10. The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day.

Which of the following steps should a technician take to troubleshoot the issue? (Select TWO).

11. A field technician for an airport receives a support ticket that states customers are having issues viewing a screen that displays information about departing flights. While checking the case history, the technician sees that all flight information screens were recently moved when the terminal gates were remodeled.

Which of the following actions should the technician perform after verifying the screen has power?

12. A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced.

Which of the following cable categories is limiting the transfer speed?

13. A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop.

Which of the following actions will MOST likely enable calendar alerts?

14. The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper.

Which of the following should be replaced lo resolve this Issue?

15. A startup is looking to immediately expand its data center but does not have the personnel or space to manage everything internally. The organization has multiple small offices and remote users with large computational and storage-solution requirements. Funding is not an issue for the company.

Which of the following can BEST accomplish the company's goals?

16. Which of the following components enables the input on a mobile device's touch screen?

17. Which of the following options provides correct information about 2.4GHz and 5GHz wireless frequencies? (Select TWO)

18. A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history.

Which of the following should the technician do NEXT?

19. DRAG DROP

An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and. recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

20. Which of the following BEST describes the main function of a web server?

21. A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user's machine and finds the files are different.

Which of the following should the technician do NEXT?

22. A technician is troubleshooting a projector that will not display any Images. The technician has verified the computer output and cable are providing a good video signal.

Which of the following should the technician do NEXT?

23. A user acquired a new workstation and is attempting to open multiple targe Excel files simultaneously. The user is not experiencing the expected performance when executing such large requests.

Which of the following should a technician do FIRST?

24. Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computer inside the network?

25. A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message.

Which of the following is the MOST likely cause of the error?

26. HOTSPOT

A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation.

The customer requirements include:

Playing the newest games at a high frame rate

Fast game load times

Enough storage to have several games installed at once High-end audio

No concern about cost

Running the current Windows OS

The second workstation will be a family workstation.

The requirements include:

Capability for word processing, videoconferencing, and basic web surfing

Minimal cost, as long as it meets the requirements

Running the current Windows OS

27. To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?

28. A technician is implementing a SOHO wireless solution with three access points.

Which of the following actions would avoid high latency?

29. Which of the following is a valid use for PaaS?

30. A technician who works in a high-security environment needs to set up a laptop with triple monitors for a new security employee. All USB ports are disabled due to security policies.

Which of the following should the technician do to BEST meet the requirements?

31. Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different.

Which of the following solutions would BEST help mitigate the issue?

32. A technician unboxed a new computer, plugged it in to a UPS. and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot.

Which of the following actions will remediate the issue?

33. The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment.

Which of the following would be the MOST secure way to implement the fingerprint readers?

34. A user's laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest possible I TB HDD. A technician assesses the user's hardware and determines the connections that are available.

Which of the following drive types should the technician recommend as the BEST choice?

35. In which of the following places is a laptop's wireless antenna MOST likely located?

36. A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system.

Which of the following should the technician do NEXT?

37. An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in house.

Which of the following cables should the company buy?

38. A user connects a smartphone to a laptop.

Which of the following types of networks has the user created?

39. Which of the following wireless technologies has the MOST range and wireless throughput?

40. Which of the following components houses the MX record?

41. A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor. The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC.

Which of the following should the technician do FIRST?

42. A user is unable to connect a mobile phone while in a car. However, a second mobile Device is able To connect in The same car, WHICH of the Following settings should the user check on the first phone?

43. A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP. the issue persists.

Which of the following would BEST establish the connection in minimal time?

44. A user reports limited or no connectivity on a laptop.

A technician runs ipconfig /all with the following result:





Which of the following is the MOST likely cause of this issue?

45. A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed.

Which of the following should the technician do NEXT?

46. A user calls the help desk lot assistance configuring an Android phone with a new NFC-enabled speaker that will be used for an upcoming conference call. The user was unable to direct the phone's audio to the NFC speaker.

Which of the following sequences should the help desk technician walk the customer through to accomplish this task?

47. A technician installs a new printer for a workstation and tries to print a test page, but the

page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?

48. Which of the following is used to implement network security polices for an environment?

49. A technician is configuring a new CAD workstation that has four large hard drives. The workstation will be used to edit large, critical files, so the storage configuration should be both fast and redundant.

Which of the following RAID levels BEST meets these requirements?

50. A user on the marketing team uses various multimedia applications that consume a lot of memory. The user needs to install more RAM to run these applications effectively. When the user opens the computer case, the user sees four slots in two sets of colors.

Which of the following memory types is MOST likely required?

51. CORRECT TEXT

A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks. The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.

The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.



INSTRUCTIONS

Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components accordingly



There are 3 steps and the simulation starts on step 1.

52. A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update but the company's proxy is blocking updates.

Which of the following would be the MOST appropriate action for the technician to take to get the update?

53. Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?

54. Which of the following describes the BEST use case for a client-side hypervisor?

55. A user is trying to play a DVD on a projector.

The user can hear the audio; however, the projector is showing an error message that states: HDMI Blocked due to Copy Protection

Which of the following is the MOST likely cause of the error?

56. While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is externally polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution.

Unfortunately, the technician is unable to select that channel.

Which of the following is the MOST likely reason for this issue?

57. A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI.

Which of the following cable mediums would be the MOST cost effective without sacrificing system performance?

58. A technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter. The new computer does not have a 9-pin serial port.

Which of the following ports can an adapter be installed on in order to connect to the point-of-sale system?

59. The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed.

Which of the following is the BEST cloud deployment model for this request?

60. While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day.

Which of the following should be done to address this issue?

61. Which of the following connectors can be plugged into a Thunderbolt 3 port on a laptop?

62. Which of the following would MOST likely be used to connect one or more devices lo the internet in a SOHO?

63. A technician powers on a PC and its monitor and sees the following error message:

No input signal detected

The display lights on the computer are on.

Which of the following is a possible solution?

64. Which of the following network types would be used in a server room to connect virtual servers lo high-speed storage?

65. A user is unable to access the internet on a PC.

A technician examines the PC and runs the following commands:





Which of the following steps in the troubleshooting process does this series of commands represent?

66. A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed.

Which of the following are MOST likely causing this issue? (Select TWO).

67. A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging.

Which of the following is MOST likely causing these symptoms?

68. A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service.

Which of the following connection types should the technician recommend?

69. A tier one technician has spent the past thirty minutes troubleshooting an Issue With an end user's network connection After a solution was implemented, the end user rebooted the system, tested the Issue, and confirmed the Issue was resolved.

Which of the following should the technician do NEXT?

70. A technician is selling up a projector (or a videoconferencing system. When the user all empts to connect a laptop to the system, the system displays the following error message.

No source found

The user tries multiple cables and inputs on the projector.

Which of the following should the user try NEXT?

71. Which of the following is the MAXIMUM power PoE+ provides?