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1. What are examples of business benefits of using scope item Recurring Services (4X5)? Note: There are 3 correct answers to this question.

Support for automatic creation of service contracts out of multiple counter plans.

Post time-sheets and expenses automatically based on service order confirmations.

Integration with solution orders and automatic maintenance plan creation based on service quotations.

Being able to use single cycle time and/or counter-based plans and also multiple counter plans.

Support for individual scheduling and also for mass scheduling via background jobs to trigger service orders with or without automatic release.

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2. You are analyzing the integration between service contracts and billing functionality.

What possibility does the SAP S/4HANA Cloud system offer when setting up this integration?

A billing plan that contains settlement rules can be assigned to a service contract item during its creation.

Settlement rules can be assigned to a service contract during its creation with a billing plan assigned to the material master record representing the service.

A billing plan can be assigned to a service contract, with settlement rules assigned to the material master record representing the service.

A billing plan that contains settlement rules can be assigned to the material master record representing the service used in a service contract.

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3. Based on the SAP Activate methodology, which activities must you perform in the Explore phase? Note: There are 2 correct answers to this question.

Use the Quality system to demonstrate SAP Best Practice processes.

Conduct the Fit-to-Standard analysis to gather configuration values.

Define the organizational structure and chart of accounts.

Conduct the Digital Discovery Assessment to identify extension requirements.

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4. The scope item Solution Order (4GT) has been activated in your SAP S/4HANA system. You add multiple items to a solution order that you want to see combined on one billing document for your customer.

How do you proceed?

In the solution order itself, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.

In the business partner master record of the customer you are selling to, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.

The solution order ID is automatically used as a split criterion by the SAP S/HANA Cloud system when creating billing documents. This means that no additional set-up is needed to be able to combine all items on one billing document for your customer.

Using the extensibility framework, a custom field is created at billing document header level and it is filled with the solution order I

The solution order ID is then used as a split criterion by the SAP S/HANA Cloud system when creating billing documents.

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5. A repair order in your SAP S/4HANA Cloud system is released.

What type of item triggers the automatic creation of a purchase requisition?

Expense item

Service part item

Service entry sheet

Repair service

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6. The scope item Procurement for Service Management (3NI) has been activated.

A purchase requisition was created out of a service order line item.

Which apps can be used to create a purchase order for this requisition? Note: There are 2 correct answers to this question.

Manage Purchase Requisitions - Advanced

Create Purchase Order - Advanced

Schedule Purchasing Job - Advanced

Schedule MRP run

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7. What are prerequisites to be able to perform partial billing for a normal service bundle in a Time & Material service order? Note: There are 2 correct answers to this question.

The main item of the service bundle in the Time & Material service order requires either status Released or status Completed before the service bundle can be billed.

The main item of the service bundle in the Time & Material service order requires status Completed before a completed sub-item can be billed.

The sub-items of the service bundle in the Time & Material service order require status Completed before the service bundle can be billed.

The sub-items of the service bundle in the Time & Material service order require status Released before they can be billed.

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8. What are examples of processing status values that can be encountered in a customer warranty claim?

Ready for Content Validation

Created with Reference

Automatically Posted

Claim Posted

Claim Closed

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9. What activities are applied to the entire system and cannot be changed after confirmation in SAP Central Business Configuration? Note: There are 2 correct answers to this question.

Scoping

Group currency

Fiscal year variant

Configuration activities

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10. You need to procure a spare part from an external party.

When does the SAP S/4HANA Cloud system generate a purchase requisition for the spare part?

A purchase requisition is generated automatically once the service order line item for the spare part is output and sent to the supplier.

A purchase requisition is generated automatically once the service order line item for the spare part is released and saved.

A purchase requisition is generated automatically once a service contract item has been created for the spare part.

A purchase requisition can only be generated automatically using a material requirements planning (MRP) run.

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11. Where do you specify the data retention period in the SAP S/4HANA Migration Cockpit?

In the migration object template

In the migration project settings

In the migration object

In the staging tables

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12. The scope item Solution Order (4GT) has been activated in your SAP S/4HANA Cloud system. You add a product you are selling to your customer to a solution order.

Which of the following features are available? Note: There are 2 correct answers to this question.

An option called Check Sales Items is available to check whether all required fields needed for follow-up processing have been specified in the solution order item.

Order type and item type/category determination for a sales order that is to be created, is performed in the solution order.

Since no sales order is created, an outbound delivery can be created directly for the solution order item.

An option called Check Sales Items is available to retrieve availability data for the sold product.

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13. How does an implementation consultant support customer experts during Fit-to-Standard workshops? Note: There are 2 correct answers to this question.

Demonstrate SAP Best Practices in the Starter system.

Conduct end-user training on active scope items.

Highlight areas that require configuration or extensibility decisions.

Determine set up instructions for customer-driven integrations.

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14. How do you identify errors in a test plan? Note: There are 2 correct answers to this question.

Review failed process steps.

Review the detailed action log.

Review canceled actions.

Re-run the test plan.

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15. In which scenario would you use Read Access Logging (RAL) to determine the information?

If a business user accessed data in a custom field of an application

If a business user accessed a business partner's personal data

If a business user has restrictions when accessing data in an application

If the authorizations for a business user are missing or insufficient

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16. The scope item Solution Order (4GT) has been activated in your SAP S/4HANA Cloud system. You create a solution order.

Which types of items can you include? Note: There are 3 correct answers to this question.

Purchase order item

Service contract item

Subscription item

Service quotation item

Sales item

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17. Which of the following can be transported using the Software Collection apps in SAP S/4HANA Cloud? Note: There are 2 correct answers to this question.

UI variants and changes

Custom business objects

Custom business roles

Migration projects

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18. What is the primary goal of using a solution order in an SAP S/4HANA Cloud system?

To enable an SAP customer to only use one document type for all service-related processes, replacing service contracts, service orders and so on.

To enable an SAP customer to provide a specific and detailed pre-defined solution to a problem for one of their customers.

To enable an SAP customer to only use one document type for all sales and service processes, replacing sales orders, service contracts, service orders and so on.

To enable an SAP customer to address their market for selling, delivering and managing combinations of (project) services, subscriptions and products using one overall document for one of their customers.

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19. In SAP Central Business Configuration, which changes are possible for the Starter System after content activation? Note: There are 3 correct answers to this question.

Delete existing organizational entities

Create additional product-specific configurations

Add new organizational entities

Edit existing product-specific configurations

Change the group ledger scenario

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20. When are actual costs posted onto a service order? Note: There are 2 correct answers to this question.

When an expense amount is entered during the confirmation step

When the billing document for the service order is created

As soon as the service order items are all released

When time is posted onto a service order using a time sheet

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21. Based on which reference documents can you create Credit memo requests in SAP S/4HANA Cloud? Note: There are 3 correct answers to this question.

A billing document for a service credit memo

A billing document for a service notification

A billing document for a service contract

A billing document for a service confirmation

A billing document for a service order

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22. Scope item Recurring Service (4X5) has been activated in your SAP S/4HANA Cloud system.

You would like to plan a recurring service based on a time interval and a number of operating hours for a technical object.

Which type of maintenance plan would you create?

A strategy plan

A multiple counter plan

A time-based single cycle plan

A performance-based single cycle plan

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23. What is a feature that is available in the SAP S/4HANA Cloud system once scope item Procurement for Service Management (3NI) has been activated?

Goods receipts for service order line items can be posted, updating costs in the purchase order sent to a vendor.

A service order line item can create a purchase order directly, skipping the purchase requisition document.

Goods receipts for purchase orders can be posted that update costs in a service order at line item level.

A service order line item can create a purchase contract directly, skipping the purchase order document.

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24. In an in-house repair process, which categories of costs can be posted via a confirmation onto a repair order? Note: There are 3 correct answers to this question.

Overhead costs

Costs based on goods issue postings

Expenses

Costs based on goods receipt postings

Costs based on time sheet entries

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