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June 11, 2023

To help prepare for the 300-810 exam, you may want to consider using 300-810 exam dumps questions. These questions are designed to test your knowledge and understanding of the topics covered on the exam. The more you practice answering 300-810 dumps questions, the more comfortable you will become with the exam format and the types of questions you can expect to see. 300-810 dumps can help reduce anxiety on exam day and improve your chances of success. Go and test free 300-810 exam dumps questions here.

Page 1 of 6

1. Refer to the exhibit.

An administrator troubleshoots push notifications, and Cisco TAC requests the trace files from the cluster. From which location should the files be collected?

/var/log/active/cm/trace/cmas/log4j/

/var/log/active/cm/trace/ccm/log4j/

/var/log/active/imp/trace/cmas/log4i/ D: /var/log/active/cm/trace/ccmpns/og4j/

2. The persistent chat feature is configured in a Cisco Jabber deployment that is running Cisco Unified IM and Presence 11.5 SU6 Desktop clients are working but mobile clients are not displaying persistent chats.

Which configuration Is necessary to enable the Jabber persistent chat feature on mobile devices?

while logged into IM and Presence server Administration, go to 'Messaging', then Settings", and check the checkbox for the 'Enable persistent chat for mobile" field

add the false line to the Jabber configuration file that is used by all Jabber devices

add the true line to the Jabber configuration rule that is used by mobile devices

add "Enable_Persistent_Chat'' in the "Cisco Support Field' on the Jabber for mobile device configuration page on Cisco UCM

3. Refer to the exhibit.

After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user’s Jabber problem report and verified that they the correct Cisco UCM CTI permissions.

Which configuration must be changed to correct this issue?

Verify that the desk phone device has Allow Control of Device from CTI enabled.

Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.

Verify that the user’s desk phone device is listed as a controlled device in the Cisco UCM end user configuration

Verify that the device line configuration has Allow Control of Device from CTI enabled.

4. Users report that they are unable to check voicemail. and an engineer discovers that the voicemail system is not routing calls between Cisco Unity Connection and Cisco UCM via SCCP.

Which action should be taken to resolve this issue?

Verify registration of the CTI ports.

Verify OPTIONS Ping in the SIP trunk profile.

Verify voicemail SIP trunk in the route list.

Verify Calling Search Space in the Directory Number setting.

5. Refer to the exhibit.

Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”).

Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

remove PSTN-PT from voicemail_CSS

change the order of partitions to put GLOBAL-INERNAL-PT first in Voicemail_CSS

create a BLOCK-PSTN-PT partition and add it to Voicemail_CSS

block pattern +* in the Cisco Unity restriction table

6. An administrator is configuring digital networking between Cisco Unity Connection clusters.

What are two requirements for the configuration? {Choose two.)

end-user credentials

IP address/FODN of LDAP server

IP address/FQDN of Cisco UCM servers

system administrator credentials

IP address/FODN of the Cisco Unity Connection servers

7. What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)

Contact Center Agent

IM-only

multicloud-based

Full UC

cloud-based

8. Refer to the exhibit.

Which two steps resolve the “Users with Duplicate User IDs” message? (Choose two.)

Rename the directory URI value for one of the users to ensure that there is no duplication.

Rename the User ID value for one user if different users on different clusters have the same User ID assigned.

Unassign a user from one of the clusters when the same user is assigned to two different clusters.

Assign the duplicate user to the secondary Cisco IM and Presence node.

Delete the user ID for the duplicate user I

9. What are two characteristics of Smart Card Authentication for Cisco UC Applications? (Choose two.)

requires a PIN password or passphrase

requires a card reader

is supported on all devices and operating systems

uses single-factor authentication

is less secure than form-based authentication

10. Which two authentication methods does Integrated Windows Authentication use to validate Windows credentials? (Choose two.)

NTLM

Digest Authentication

SAML

Kerberos

Smart Card

Page 2 of 6

11. What are two characteristics of HTTPS networking for Cisco Unity Connection? (Choose two)

HTTPS single-site networks are joined via an intersite link

HTTPS networking uses a ring topology

HTTPS networking supports a maximum of 25 locations

HTTPS networking uses the SMTP protocol

HTTPS networking supports multisite networks

12. How is automatic fallback enabled on a Cisco IM and Presence server?

In IM and Presence Service Parameter Configuration > Cisco Server Recovery Manager, change the Failover parameter to True.

In Communications Manager Service Parameter Configuration > Cisco Server Recovery Manager, change the Enable Automatic Fallback parameter to True.

Automatic fallback is enabled by default.

In the Presence Redundancy Group Configuration > Cisco Unified Communications Manager, check the Enable Automatic Fallback parameter.

13. An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period.

Which type of greeting should be configured to accomplish this goal?

internal

Holiday

Alternate

Closed

14. A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler.

What should the administrator change to resolve this issue?

T302 Timer

Rings to wait

Release to switch

No answer ring duration (seconds)

15. An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail.

Which action does Cisco Unified CM take?

Cisco Unified CM looks up the voicemail pilot configured to dial.

Cisco Unified CM routes the configured hunt pilot to Unity Connection.

Cisco Unified CM looks up the hunt pilot configured to dial.

Cisco Unified CM sends an AXL query to Unity Connection.

16. Refer to the exhibit.

Users connected to the internal network report a “Cannot communicate with the server” error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address.

Why is the user not able to log in?

SRV protocol is not set up correctly. It should be _tls instead of _tcp.

Marking weight as 0 on the SRV record makes it inactive, so Jabber cannot discover the Cisco Unified C

The port specified on the SRV record is wrong.

The domain ccnp.cisco.com does not exist on the DNS server.

17. A jabber user reports that they receive pop-up windows warring about untrusted certificates when they attempt to log in to jabber without receiving the certificate warnings.

Which two actions resolve this issue? (Choose two.)

Add the certificates to the client machine’s local certificate store or keychain

Reinstall the Jabber client using the /quiet option

Configure Jabber with the INVALID_CERTIFICATE_BEHAVIOR option set to “RejectAndNotify.”

Replace self-signed certificates with certificates signed by a CA

Move the user to a different Presence Redundancy Group

18. DRAG DROP

An engineer must enable group chat and persistent chat with Cisco UCM and the Cisco IM and Presence service cluster. The engineer has already configured the group chat system administrators Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration.

19. Refer to the exhibit.

An engineer must configure Cisco IM and Presence server high availability so that the publisher node fails over to the subscriber node if the publisher node becomes unavailable On the Presence Redundancy Group Configuration page the engineer receives this message ‘High availability is not enabled for this cluster ".

Which two actions must the engineer perform to resolve the issue? (Choose two.)

Add IMPSub as a secondary presence server in the redundancy group

Click Save and restart the Cisco Presence Engine.

Replace iMPPub with IMPSub m the redundancy group.

Add a new presence redundancy group and click Save

Select Enable High Availability and dick Save.

20. An administrator is configuring Cisco Unity Express and is using the default Auto-Attendant script, aa aef.

Which script parameter prevents the script from transferring callers to external numbers?

aIlowExternal Transfers

disallowExternalTransfers

disableExternalTransfers

disableToli Fraud

Page 3 of 6

21. Refer to the exhibit

Users complain that the message waiting light on the IP phone does not light up when receiving a new voicemail.

With which codec must the engineer configure a dial peer on Cisco UCME for MW1 traffic to resolve this issue?

729r8

729ar8

711ulaw

711alaw

22. Refer to the exhibit.

A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state.

Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)

Advise all users to re-login to their Jabber clients.

Confirm that both IM&P servers are configured in the Presence Redundancy Group configuration pane.

Perform a restart of the IM&P primary server to force fallback.

Click the Fallback button in the Server Action pane.

Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.

23. Which SSO authentication method requires no action from the user when the session token times out?

web form

smart card

external database

local authentication

24. Refer to the exhibit.

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this.

Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

cup-xmpp- trust

xmpp-fed-trust

cup-trust

tomcat-trust

xmpp- rust

25. Which service must be activated on Cisco Unity Connection to utilize LDAP synchronization?

Cisco Tomcat

Cisco Sync Agent

Cisco DirSync

Cisco RIS Data Collector

26. Refer to the exhibit

An engineer is troubleshooting a Cisco Jabber issue in Cisco UCM and validates that these configurations are correctly configured

✑ Cisco UCM Service discovery

✑ Cisco UCM User authentication •SOAP login

Which protocol interactions between Cisco UCM and the Cisco IM and Presence servers must be validated next?

LDAP

XMPP

SCCP

SAML

27. Refer to the exhibit.

Troubleshooting an internal Jabber login issue and you see this logging snippet from the Jabber PRT file. You already checked that the Jabber client has a connection to the correct DNS server.

Which DNS record is missing for service discovery of Cisco Unified Communications Manager for the login process to proceed further?

A record for the Cisco Unified Communications Manager

SRV record _cisco-uds._tcp.example.com

A record _cuplogin._tcp.example.com

SRV record _cuplogin._tcp.example.com

28. Refer to the exhibit

A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client.

Which configuration addition to the end user profile resolves the issue?

""Standard CTI allows control of phones supporting rollover mode" and the "Standard CTI Enabled" group.

"Standard CTI allows control of phones supporting connected Xfer and conf and the "Standard CTI Enabled" group.

"Standard CTI allows control of all devices" and the "Standard CTI Enabled" group.

"Standard CTI secure connection" and the "Standard CTI Enabled" group

29. What is the maximum number of Cisco Unity Connection locations connected in a HTTPS network?

200

30. Refer to the exhibit.

Which statement is true?

If the IM&P node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters.

The administrator must add one node to each subcluster for high availability.

IM&P nodes in each subscluster must be configured from the same OVA template.

Each Cisco IM&P subcluster must have the same number of nodes.

Page 4 of 6

31. DRAG DROP

An engineer must enable push notifications within Cisco UCM and the Cisco IM and Presence service cluster. The engineer has already signed into the Unified Communications Manager publisher node

Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration

32. Refer to the exhibit

A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall. The engineer initially tests the dient by manually setting the account type and the login server domain name Everything works as expected Next the engineer resets Jabber and attempts to log in using automatic settings and receives an error.

Which two items must be modified to resolve the issue? (Choose two.)

DNS A record for _cisco-uds

DNS SRV record for _collab-edge

username portion of the login email

domain portion of the login email

DNS SRV record for_cisco-uds

33. Which DNS record is used for on-premises service by Jabber clients?

_collab-edge._tcp. SRV record

_cisco-uds._tls. SRV record

_cisco-uds._tcp. SRV record

A record

34. Refer to the exhibit.

An engineer is troubleshooting an issue with Cisco Jabber for Windows. The end-user reports that Cisco Jabber cannot be used to control a Cisco 8841 IP Phone. The phone appears in the Jabber client, but there is a red x on the icon for the phone.

Which end-user option resolves the issue?

Standard CTI Allow Reception of SRTP Key Material

Standard CTI Allow Calling Number Modification

Standard CTI Allow Call Monitoring

Standard CTI Allow Control of Phones Supporting Rollover Mode

35. What submits credentials to the LDAP server during a call that uses SAML SSO?

Cisco UCM server

Service provider

Browser-based Client

IdP

36. Users on Cisco.com experience issues while using Cisco Jabber, and the error 'Cannot communicate with the server" appears. An engineer checks the logs for the Jabber client and discovers the error "LERR_JABBER_AUTH <17>: Authentication error with server e.g. resource bind, TLS, create a session or SASL error.

What should be checked to resolve this issue?

if the LDAP server Is reachable and if port 443 Is open

if cup-xmpp certificates are valid and if port 8443 is open

if the cup-xmpp certificates are valid and if port 5222 is open

if the LDAP server Is reachable and If port 5222 Is open

37. Refer to the exhibit.

A collaboration engineer has integrated Cisco Unity Express with Cisco Unified Communications Manager Express and is experimenting with the MWI feature. With the current configuration, no MWI change occurs when leaving new messages or after playing new messages.

Which two changes are needed to correct the configuration? (Choose two.)

ccn subsystem sip mwi sip outcall

ccn subsystem sip mwi envelop-info

sip-ua no mwi-server mwi-server ipv4:172.16.1.254 expires 3600 port 5060 transport udp

ccn subsystem sip mwi sub-notify

sip-ua no mwi-server mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport tcp notify

sip-ua no mwi-server mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport udp unsolicited

38. In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?

Accept out-of-dialog refer

Accept replaces header

Accept unsolicited notification

Accept presence subscription

39. An engineer is configuring Cisco Unity Connection to provide messaging services and needs to designate a set of phone numbers to be used for transferring calls within the organization to prevent toll fraud.

Which mechanism in Cisco Unity Connection should be modified to accomplish this goal?

restriction tables

calling search spaces

transfer rules

fraud tables

40. Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?

System > LDAP > LDAP Directory

System > Geolocation Configuration

System > Presence Redundancy Groups

System > Server

Page 5 of 6

41. An engineer is asked to configure cisco jabber for windows on-premises, in phone-only mode and later with cisco IM and presence.

In the configuration steps, which two DNS records will be needed, assuming the jabber client is in “domain.com?’ (Choose two.)

Option A

Option B

Option C

Option D

Option E

42. What are two authentication mechanisms for identity provider authentication? (Choose two.)

UID

PKI/CAC

ACS

Password only

Kerberos

43. Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco UAC?

The AXL communications allow registered attendants to log in to Cisco UCM and receive calls.

The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco UAC versions match.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco UCM versions match.

44. An administrator needs to prevent toll fraud on Cisco unity connection.

Which action should be taken to accomplish this task?

modify the class of restriction

set up class of restriction in the Cisco IOS Voice Gateway

set up all restriction tables to prevent calls to the operator

assign a CSS that does not have calling rights to the caller extension.

45. Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?

The AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls.

The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions.

46. A collaboration engineer Is troubleshooting an Issue with Jabber client logins on the Internal network. Users are receiving a certificate error message that Jabber cannot accept the certificate from the server. Users of phone-only mode Jabber clients do not have the same issue.

Which two certificates must be regenerated in the initial steps of resolving this issue? (Choose two.)

Cisco UCM tomcat certificate

Cisco IM and Presence cup-xmpp certificate

Cisco UCM CallManager certificate

Cisco IM and Presence cup certificate

Cisco IM and Presence tomcat certificate

47. Which dial-peer configuration routes calls from SIP-based phones on Cisco Unified Communications Manager Express to Cisco Unity Express?

dial-peer voice 7000 voip destination-pattern 7000 session protocol sipv2 session target ipv4: 10.3.6.127 codec g711alaw

dial-peer voice 7000 voip destination-pattern 7000 session protocol sipv2 session target ipv4: 10.3.6.127 codec ilbc

dial-peer voice 7000 voip destination-pattern 7000 session protocol sipv2 session target ipv4: 10.3.6.127 codec g711ulaw

dial-peer voice 7000 voip destination-pattern 7000 session protocol sipv2 session target ipv4: 10.3.6.127 codec g729r6

48. An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’. However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue.

Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)

Cisco Unity Connection Media (Wave) Traces

Cisco Unity Connection Remote Port Status Monitor

Cisco Unity Connection Packet Capture

Cisco UCM CallManager Traces

Cisco UCM CDR Records

49. An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after 60 seconds

How is this issue corrected?

Change peer Heartbeat Timeout to 90 seconds.

Change Keep Alive (Heartbeat) Interval to 90 seconds

Change critical service delay to 90 seconds.

Change keep Alive (Heartbeat) Timeout to 90 seconds.

50. The calendaring integration on the Cisco IM and Presence server has not been functioning, which results in the “in a meeting” status not working in Cisco Jabber.

Which service log should the engineer use to troubleshoot this issue?

Cisco XCP Connection Manager

Cisco Jabber Problem Report

Cisco Presence Engine

Cisco SIP Proxy

Page 6 of 6

51. An engineer is assisting a user who is reporting Jabber desk phone control issues. The user has two desk phones, but jabber controls only one of them. The user is mot given the option to select the second phone within the Jabber client. Everything else is functioning normally with Jabber and with both desk phones.

Which action resolves this issue?

Set the Owner User ID on the second phone

Ensure that both phones are in the same device pool

Add the problematic phone to the user’s Controlled Devices list

Enable “Allow Control of Device from CTI” on the second phone.

52. Digital networking is configured between two Cisco Unity Connection clusters using an HTTPS connection.

Which two objects are replicated between these two clusters? (Choose two.)

partitions and search spaces

user greetings

user templates and user greetings

call handlers

users and their corresponding mailboxes

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