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April 18, 2023

To help prepare for the 78201X exam, you may want to consider using 78201X exam dumps questions. These questions are designed to test your knowledge and understanding of the topics covered on the exam. The more you practice answering 78201X dumps questions, the more comfortable you will become with the exam format and the types of questions you can expect to see. 78201X dumps can help reduce anxiety on exam day and improve your chances of success. Go and test free 78201X exam dumps questions here.

Page 1 of 4

1. How can you find the IP address of an IP extension?

Use ARP from your P

Use the Extension Summary in SS

Look on the label on the underside of all IP Phones.

Use Monitor to reset the telephone, and watch it get a new DHCP address.

2. In which folder on the system SD card would you place the firmware files (.bin) for an IP telephone?

/backup

/primary

/dynamic

/lvmail

/temp

3. By adding a 4-port expansion card to the IP Office 500 V2, how many expansion units can the IP Office support in total?

4. Which method will avoid corruption of the data on the SD card when removing the SD card from the IP Office?

Dial the shutdown short code to shut down the card before removing the SD card.

Use the Manager application to shut down the card before removing the SD card.

Use System Monitor to shut down the card before removing the SD card.

Pull out the card. Special shutdown is not required.

5. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

SSA Snapshot

Debug View with default filters

Debug Manager on DTE port

System Monitor with ISDN L3 filter options enabled.

6. Which two statements describe what is required to set up a Small Community Network (SCN) consisting of four IP500v2 control units? (Choose two.)

The extension, user, and group numbering on each system must be unique.

The user and group names on each system must be unique.

Combo Cards are required in all systems.

The underlying network must be configured as a flat layer 2 subnet.

The total number of users within the Small Community Network must not exceed 250.

7. The modems in fax machines have trouble with VoIP.

Which protocol is used to overcome this problem.

RTP Relay

X509

RFC 7832

8. Which three licenses can support the Avaya Equinox® client without the additional need for a softphone? (Choose three.)

Basic User

Teleworker

Power User

Remote Worker

Office Worker

Receptionist

9. A customer has two main receptionists using SoftConsole; however, when they are on a break or at lunch, there are four back office workers that can open the SoftConsole on their PC to take calls to cover these periods.

How many licenses are required for this to work?

10. Which outcome can be prevented with a correctly configured multi-site SCN solution?

tromboned calls

oversubscribed VMPro ports

compromised ACD routes

oversubscribed VoiceMail storage

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11. A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are buying a remote company with 400 users. They want to support all the IP Office features for everyone.

To maintain Avaya support, what must be added to their server Edition?

PRI licenses

Advanced Edition

Application Server

IP Office 500 V2

12. Which statement is an example of “Top Down Troubleshooting” with an IP Phone that is not working?

Check the IP Phone configuration and confirm that the gateway IP address is present.

Ping the telephone, and if successful, try to call it.

Swap out the telephone patch cord, and if the telephone boots up, call the telephone.

Listen for a dial tone, and if not heard, then check for an indicator light where the telephone is connected.

13. Where can password rules and password complexities be set for Users?

Security Setting

Web Self Administration

Web Manager Administration

Manager Administration

14. Which application can be used to show the configuration size of the system?

Web LM Application

Web Manager Application

System Status Application

Manager Application

15. A customer wants all employees to be able to communicate seamlessly with each other and external parties. Some of their employees are often on the road, or off-site.

Which application could you recommend for these users?

Mobile Twinning

Avaya Communicator

Suggest the User divert their extension to their mobile

one-X Mobile Preferred

16. A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work.

Which statement describes why the user cannot make the new features work?

The user does not have the correct profile configured.

The new Codecs are not supported.

The user is not configured as an agent.

The IP Office is only an Essential Edition.

17. A customer wants users to duplicate all their Outlook contacts into the one-X® Portal personnel directory.

How would you recommend the users do this?

Copy and paste all contacts from Outlook in their personal director.

Import the Outlook contact using a .csv format.

Integrate the IP Office with Outlook.

Add each Outlook contact individually into the personal directory.

18. Which Voicemail Pro feature has a web interface to retrieve information left by the caller?

Voicemail Collect

Campaign

Looped Announcement

Avaya Contact Recorder

Auto Attendant

19. There are two applications where System Alarms can be viewed, but only one of the Applications has the ability to create notification of an alarm via email.

Which application has the ability to create notification of an alarm via email?

Manager Application

Monitor Application

System Status Application

Web Manager Application

20. If ContactStore is not running on the same server as Voicemail Pro, a registry key must be set in the ContactStore server.

What does the registry key do?

It stores the ContactStore License in the server running ContactStore.

It registers ContactStore with IP Office.

It tells ContactStore the location of the folder shared with Voicemail Pro.

It provides read/write access to browser users.

Page 3 of 4

21. A customer wants to use one of their local servers to supply the time and date for the IP Office.

In the System menu/Time Config Source, which setting would you select to achieve this?

Voicemail Pro/Manager

SNTP

None

Local

22. Which item lets you see the progress of a software upgrade on an expansion system?

Web Manager Dashboard

System Tab

System Monitor Program

IP Office Manager on the expansion system

23. When you first login in to the IP Office Security Setting using the Manager Application, the user named is “security”.

What is the default password?

security

administrator

password

securitypwd

24. When a voicemail message is left for a user, where are the voice files held if the customer is using Embedded Voicemail?

on the User PC

on the SD card

on the voicemail server

on the UCM

25. A customer has a Windows Voicemail Pro server. When calls come into the customer’s system, if the telephone number of the caller is in the customer’s records, the customer wants those calls to be routed to a specific user.

Which voicemail action type is needed to configure this?

Database Action

Miscellaneous Action

Configuration Action

Condition Action

26. The IP Office can monitor the QoS between Avaya IP Phones and from IP Phone to IP Office.

Which two actions must you complete to see QoS results? (Choose two.)

“Enable Metric” must be selected in the Line form.

“Enable RTCP Monitoring” must be checked.

Use DebugView to see latency, jitter and delay.

Trace lines or extensions in SS

Enable force authentication on IP telephones.

27. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

VoiceMail Pro Client

IP Office Manager

one-X Portal

System Status Application

one-X Portal for IP Office

28. As of Avaya IP Office Release 10 software, which type of license can be used?

ADI

PLDS

Windows

Linux

29. Which application must be used to access the IP Office Security Settings?

Web Self Administration Application

System Status Application

Monitor Application

Manager Application

30. You have just plugged in a new IP500 V2, and you look at its Dashboard display to see the new device. No telephones are plugged into the unit.

Why are two ports in one of the modules green?

There is a Combo Card in the chassis.

The operating system is up, and someone is administering the system.

The device has power and passed self-test.

LAN1 and LAN2 are disconnected.

Page 4 of 4

31. A customer has UMS enabled on their VoiceMail Pro server. They want to use Microsoft Outlook to retrieve voicemail messages, and are not using Microsoft Exchange as the message store.

Which protocol must be configured in Microsoft Outlook to access their messages?

POP3

MAP

HTTP

MAPI

32. When planning for a Small Community Network (SCN), which two are required? (Choose two.)

PRI service

Preferred Edition

IP Routes

VCMs

248

33. Where can additional IP Office Service User logins be setup?

the IP Office Manager Security Settings

the IP Office Manager Network Configuration

the IP Office Softphone Application

the IP Office System Monitor Application

34. If you choose to erase security settings to set them back to default, which three passwords will you be prompted to change? (Choose three.)

User Password

System Password

Security Password

Voicemail Pro Password

Administrator Password

35. A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program to see your multi-site IP Office network, but only your local IP Office appears.

What is causing this problem?

The Unit/Broadcast address is 255.255.255.255.

No SCN users are available.

The remotes are doing a reboot.

Your login is not correct.

36. Which statement about the Linux OS for IP Office is true?

All initial IP Office system configurations must be completed via the Linux command line.

The Linux OS must be installed prior to beginning the IP Office Server Edition installation.

The IP Office for Linux software is provided as a single DVD orderable from Avaya, or downloaded to a USB Stick.

The base operating system installed is DO

37. Which Configuration tile within the Configuration Wizard, must be populated first, before any other can be seen?

Users

Status

Ignite

System

38. When you connect to the IP Office using Monitor, the time, date, and IP address of the system you are connected to is displayed.

Which other key piece of information is displayed?

The last time the system was upgraded and to what version of software.

The name of the last user to connect to the system using Monitor.

The last time the system was rebooted.

The last time any changes were made to the system.

39. When creating a Short Code that is to connect to a Start point on Modules in the Voicemail Pro, which Short Code feature should you use?

Voicemail Call

Voicemail Collect

Voicemail Off

Voicemail On

40. A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15.

Which action is needed to complete this increase?

Add a Preferred license.

Upgrade to Select Mode.

Add five receptionist licenses.

Upgrade to Server Edition.

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