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1. Where can you find additional information about HP Services?

HP Partner Portal

HP Workforce Central

HP AssetHub

HP Workpath

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2. Which statements are true about HP's Device Life Extension optional Support Service add-on? (Select three.)

It extends customers' device life while enhancing performance & productivity.

HP Device Life Extension can be sold as a stand-alone service.

HP Device Life Extension supports sustainability RFP requests.

HP Device Life Extension always comes with Accidental Damage Protection.

HP Device Life Extension can be added-on to Essential, Premium, and Premium+.

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3. DRAG DROP

Match the HP Hardware Care Pack with der to customize the support coverage.

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4. HOTSPOT

Match the HP Active Care journey with the responsive party for each required action.

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5. Name two specific pain points a customer might have that HP Premium+ Support Services can help address. (Select two.)

Customer needs to focus on CapEx rather than OpEx.

Customer is facing increased cyberthreats.

Employees are less productive due to maintenance issues.

Customer is not set up for remote or hybrid working.

Changing trends have had a negative impact on business performance.

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6. Which statements are true about the benefits HP Premium+ Support provides to HP channel partners? (Select two.)

Limits support for employees in hybrid work environments

Minimizes the partners' scale and reach to better focus on end-user support

Helps enhance your profits by increasing your margin when selling HP devices

Secures front-end revenue from the initial sale while relying on HP for ongoing support of the devices

Provides reactive identification and resolution of hardware health issues

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7. A customer with a hybrid workforce and overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles, with unique device specifications, and across different locations. Management is concerned about asset tracking, deployment, and management with the refresh.

How would HP Configuration and Deployment offerings help this customer?

By offering 1TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud

By automating and streamlining asset management and physical device tracking using Predefined Asset Tagging

By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications

By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order

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